Dataloss is never fun. File systemet in general need a long time to iron out all the bugs. Hope it is in a better state today. I remember when ext4 was new and crashed in a laptop. Ubuntu was to early to adopt it, or I did not use LTS.
But as always, make sure to have a proper backup on a different physical location.
I think it is hard for them to stop that. Anyhow. At least I would not be on the front line.