BuddhaBeettle

Im a very simple person, and used reddit for very specific things. I didn't even check my notifications, and participated on some not very big communities. Didn't even browse the main feed, just opened some tabs with the few subs I wanted to check out, got caught up with the new content that day and moved on to the next tab.
I know Im very much not how the average person interacts with the website.

Didn't even know what a 3rd party app was until the protests (never used reddit on my phone to limit the amount of time spent there, and was never very tech savvy).
Left because of other reasons, like a couple mods of communities I love packing up and leaving and the sheer principle of it all.

They are probably not gonna get backpay, but what this could achieve is to force reddit's hand in legally recognizing mod's work from that point on and giving the mods more standing than they have now.
At the very worst, it sends a message and helps to continue bringing to light reddit's shitty practices.

Negociation 101: ask for more than you actually expect to get (within reason, you don't want people to think you are a joke).
They ask for backpay not really expecting for backpay, just to give them wiggle room to settle in court for better rights from that moment on.
Last and only time I had to sue someone (and won) my lawyer told me what the usual result of cases like mine is, then we asked for that and like, 20% extra. Then on the mediation we "negociated" for the amount we were really expecting to get.
(This is all personal speculation, Im not a mod, clearing that up just in case).

Probably she wanted to stall the process as much as posible so that they could bill the service some more before cancelling.
That or they have a script to make the service as hard to cancel as posible and she was just parroting that, without really paying attention to what OP was saying.

Commenting just to say, you are not alone buddy!
A year or so ago I started on a job that was promising but very quickly found it was not what I expected at all, and very soon after started crying and feeling miserable all the time.
I had dreams where I was fired, and I woke up sad that they were just dreams. It was that bad.
It wasn't that I was exploited or my coworkers were toxic, it was just a very very bad fit for me. Without giving too much detail, I was in that job to help people, but the job had no actual tools or resources to help anyone. So I just had to listen to these terrible stories and take note... and do nothing.
When I quit, instead of another full time job, I came up with a bunch of freelance-ish style of stuff, where I could organice my own day and give myself time to heal ( I know not everyone can do this, but it worked for me). I learned a big lesson on the kinds of jobs I DONT WANT and what Im better off avoiding.
Then decided I wanted to give resources to the people around the country that work in the same position I used to, and through friends and contacts made a course so that people now can have some resources to help.
Your path and what works to get out of this will be unique to you, but don't be afraid to change it up a bit for some time. I hope it works out for you in the end!

Oh yeah, Back on reddit I never checked the notifications on my comments. I liked giving the advice but got terrible anxiety when someone answered because I knew there was a fifty-fifty chance of someone flying off the handle. Making it even harder, english ain't my native language and from time to time if Im tired I mess up.

In here people have been so nice, even as Im learning and messing up how to work this platform.

In some communities I was already repeating the same advice over and over again like a parrot.
There was so much traffic and desinformation that the same question would pop up 30 times in an hour.
Since some of the comminities I liked I haven't been able to find here, I just... created it. And am slowly filling it in with everything I amassed during my reddit time.
People may find it useful or not, and may begin engaging with it or not (hope not, cause I wasn't born to "mod") but at least I will have all advice and resources in one spot, neat and tidy. And if anyone needs it, it will be there.

This reminds me, there is a plant that actually looks like bunnies. Ill chose to believe this picture is their origin story

I dont get it either, Ive been browsing different instances(? and when I find some community I like I search it up in kbin (which Im trying to make my main account I guess) by copying that little bit that comes up that says "copy and paste in your node's search bar", If I cant join from kbin I make a new account and join from there.
Its whatever, Ill figure it out eventually.

When I joined reddit (migrating from Imgur, I know, I know) I didn't get how it worked either. Before that I migrated from another platform, and before that I migrated from another platform. Its been the same each and every time.
Once you just start using it and it becomes your new reality, the days of the previous platform feel distant.

Oh that's good to know, thanks for the recommendation!