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submitted 11 months ago by L4s@lemmy.world to c/technology@lemmy.world

You’ve just spent $400 on a baby monitor. Now you need a subscription | Once upon a time there was a company called Miku who wasn’t making quite enough money...::Once upon a time there was a company called Miku who wasn't making quite enough money...

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[-] JuxtaposedJaguar@lemmy.ml 40 points 11 months ago

The real problem is the government not protecting consumers from such predatory business practices. It's almost certainly not legal, and if it is then it shouldn't be. After 3-4 companies are absolutely destroyed, companies will stop doing it.

[-] Alexstarfire@lemmy.world 2 points 11 months ago

Why would it not be legal?

[-] gian@lemmy.grys.it 1 points 11 months ago

One could argue that if you buy a device that work "as is" and then with a later update it start to require a subscription to work, this change could not be that legal.

To make an example: you buy a full optional car. 1 year later, an update make one of your option (let's say, the cruise control) a subscription service. That could be argued should be illegal.

The problem is when the subscription model is introduced to the alredy sold devices, not on the new ones, like in this case.

[-] Alexstarfire@lemmy.world 1 points 11 months ago

I'm not in favor of this bullshit. I just want to know why OP thinks it's probably illegal. This is far from the first time this BS has happened.

[-] gian@lemmy.grys.it 1 points 11 months ago

Probably something along the line of breach of contract. You buy something with an implicit understandement that it work as inteded and advertised and that it should continue this way unless it broke (or it assolve its functions if it is the case).

[-] Alexstarfire@lemmy.world 1 points 11 months ago

Sadly, most T&C or EULA say they just have to notify you of changes in advance.

[-] gian@lemmy.grys.it 1 points 11 months ago

Here the question become complex.

While it is true what you say, it is also true that they must give you an option to not accept the changes.
And if you do not accept the changes, then they cannot apply them.

Now, if we are talking about a service, then the normal result is that I, as consumer, have the option to terminate the contract without any additional fees even if expected. In this cases people normally accept the changes since most of the time is more a mess to change provider than the gain. It is not the optimal way in my opinion, but at least it have a logic: the new contract is this, you have 30 days to accept or refuse it and if you refuse it we have no contract. In my opinion the correct way should be "ok, no new contract, keep the old one with its goods and bad" but at least I have a choice if the new condition are really bad (for me of course)

On the other hand, when we talk about hardware it is debatable what you can do on a device that is my property and especially if I bought it with a given amount of working features.

And, BTW, here we have the concept of vexatious clauses, which are void by default even if I accept an EULA that has them.

[-] 1984@lemmy.today 36 points 11 months ago* (last edited 11 months ago)

I'm cancelling subscriptions like crazy, I don't have any streaming TV subs left at all. I replaced them with something that gives actual value:

  • Kagi search engine. This wonderful thing has made me discover how much good sites there are out there!

  • Fastmail. Really fast and lots of actually useful features.

  • Jetbrains editors. I actually like the new user interface. :)

[-] Mr_Blott@lemmy.world 3 points 11 months ago

Yep, the problem with subscriptions is the subscribers

There are very few services worth paying for monthly, but if people keep paying, companies keep moving to subscription models

[-] Varan1@lemmy.world 3 points 11 months ago

I got rid of Reddit!

[-] PastorHaggis@lemmy.world 2 points 11 months ago

+1 to JetBrains.

I started using them like 8 years ago and have never looked back. My dad introduced them to me when I was doing some homework on a family trip and my laptop was dead. After that, I used them for every class in college, then used them at a job where they didn't provide an IDE but I had the subscription.

Even when I'm not developing at home consistently, it's just so much better to have it than not.

[-] JiveTurkey@lemmy.world 36 points 11 months ago

I'm not sure why people bother with these. I used a wireless IP camera that could be viewed from pretty much any device, required no subscription and had better quality than most baby monitors.

[-] Grass@sh.itjust.works 13 points 11 months ago

The baby monitor passed down through our family was said to have been excavated from Pompeii and has cost us $0 dollars over several generations, not counting electricity cost of charging eneloops and Ikea ladda batteries.

[-] barfplanet@lemmy.world 11 points 11 months ago

I have a baby monitor, and considered using an IP camera before buying it. The reason I like mine is because I've got a separate little handheld monitor on RF instead of wifi. There's a handful of situations where it's fine in very handy. Our nanny could use it without us having to set her up with any tech. Works while traveling without having to deal with hotel Wi-Fi or hot spots. Works outside much further than my wifi reaches. I like the RF.

[-] TopTierKnees@lemmy.world 2 points 11 months ago

I used an IP camera for my first two, using a baby monitor like yours for the third. I prefer the non-IP monitor too. All the reasons you list, plus reliability. I don't have to worry about my baby monitor crashing in the middle of the night like I did with the IP cam app.

[-] jj4211@lemmy.world 9 points 11 months ago

Because there's massive marketing spend to make everyone feel like subscription services are the only option. Because all the investment in development is only in efforts with rent seeking subscription crap.

We could have easy plug and play local interaction or for remote operation, a self hosting platform. Instead you generally have to carefully research until you find some brand that is amenable, maybe flash over their firmware with a custom image, and put the pieces together yourself in something like homeassisstant. There's nothing preventing companies from making local management as easy as cloud management except the rent seeking.

[-] FlyingSquid@lemmy.world 5 points 11 months ago

We did the exact same thing. The night vision worked well and it gave me peace of mind every night and every morning.

[-] Hangglide@lemmy.world 35 points 11 months ago

I had 3 babies and spent $0 on video monitoring. Your baby will be fine. Don't fall for the advertising drama. Babies have been fine for thousands of years with no electronics.

[-] frazw@lemmy.world 28 points 11 months ago

They've also not been fine.

SUID Death rate for infants has decreased even since 1990. Baby monitor likely had a role in that.

FYI not supporting subscription for features a device has in hardware, just saying I'd rather have a monitor that never went off than no monitor and a dead child. There are plenty of alternative devices without subs that cost a lot less to begin with.

[-] Alexstarfire@lemmy.world 8 points 11 months ago

You know what else happened in the 90s? Leaded gas was banned. I'll attribute it to that. Anecdotes don't mean much.

[-] wagoner@infosec.pub 3 points 11 months ago

You need to publish a scientific paper on your SIDs discovery. Don't let this major work languish in some technology comment on Lemmy!

[-] jackalope@lemmy.ml 2 points 11 months ago

Leaded gas was banned in the 70s.

[-] frazw@lemmy.world 0 points 11 months ago

I'm not saying baby monitors are the only reason for improved SUID rates. I'm saying they likely played a role. Despite your sarcasm, you might also be right that lead could have adversely affected unexplained infant mortality. The point I was trying to make was that baby monitors are not useless devices designed to extract money from you as implied by OP, whose comments by the way, were anecdotal.

$400 is excessive though. As is a subscription.

And data on SIDS is freely available. https://www.cdc.gov/sids/data.htm

[-] CADmonkey@lemmy.world 8 points 11 months ago

And only a few children were kidnapped by the Fae.

[-] FlyingSquid@lemmy.world 8 points 11 months ago* (last edited 11 months ago)

I used a wireless webcam to monitor my baby and, honestly, I was so paranoid that I don't regret it. Seeing her breathe or move before I went to bed and when I woke up was a comfort and relief.

[-] RufusFirefly@lemmy.world 6 points 11 months ago

I can just hear some people going, "WHAT? Are you crazy?". I was a little tike in the early 60s and the only monitor my mom had was me screaming or the "THUNK" of me falling and hitting the floor.

[-] vaultdweller013@sh.itjust.works 6 points 11 months ago

What about the ones that were left in the cold for being sickly?

[-] solidhcz@infosec.pub 28 points 11 months ago

We felt this sting, we purchased the miku because of the monitering and now they want 10 bucks a month for what used to be included in the purchase of the device. Now all the features are blocked.

[-] treefrog@lemm.ee 19 points 11 months ago

Can you return it? Or write thr company and request a refund?

This is a bait and switch, which a judge would award damages on if you bothered with a small claims filing.

[-] Serinus@lemmy.ml 7 points 11 months ago

You can get an old version of the software without the features blocked.

[-] yoz@aussie.zone 10 points 11 months ago

Louis Rossman did a video on this

video

[-] PipedLinkBot@feddit.rocks 6 points 11 months ago

Here is an alternative Piped link(s):

video

Piped is a privacy-respecting open-source alternative frontend to YouTube.

I'm open-source; check me out at GitHub.

[-] yoz@aussie.zone 0 points 11 months ago
[-] wagoner@infosec.pub 3 points 11 months ago

Just buy a non Internet-based product that uses wireless radio and a dedicated display about phone sized.

this post was submitted on 08 Oct 2023
335 points (96.7% liked)

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