TechTakes

One of the things that happened during the Great Low Interest Rates Decades is that it seems like anyone who fit a certain profile (millennial white guy with american citizenship, a computer, and at least a modicum of what passes for charm among the nerd elite) could convince both VCs and the US government that there was tons of money in disrupting the delivery of some legacy sector of society. Sometimes they were correct (eg. buying stuff without going to a retail establishment), sometimes it seems like they should have been correct and yet somehow have failed to make money anyway (Uber), mostly they were comical (Juicero). But the ones that are the most excruciating are all the places where you really, really can't frictionlessly deliver at scale, because large-scale human intervention is necessary: education, health care, customer service.

The promise of the American tech boom is massive online delivery without people. Employers hate their employees, and government is always willing to be told that doing without employees is industrial progress.