Not even solely relegated to old people, either, unless the fediverse thinks 30-40 is old. We had one woman come by our shit little dollar store about 20 minutes after we'd closed. So, long enough for us to start counting out, cleaning, etc., but not long enough to go home yet.

Noticed the door was locked. Noticed those of us not still busy were hanging out and chatting while we waited, surreptitiously watching this person. Visibly read the store hours. Tried the lock again.

Started prying open the door while we all stared in horror, ended up breaking it, then threw a whole fit to boot because we couldn't sell her anything with all the tills in the back room and we kept trying to kick her out for some reason.

She wasn't even high. She was just that entitled, because very often for suburban moms, the rules don't apply if you don't let them.

[–] Stalinwolf@lemmy.ca 12 points 11 months ago* (last edited 11 months ago)

I was the PM/Closing Supervisor at a shady (aren't they all) Kmart for a few years. That job is the sole reason I will never work in general retail or a department store again. People would come on during the final closing announcements and disregard them completely, continuing to shop for 20-30 minutes even with reminders, and then arriving at the till breathing loudly through their mouths with huge books of unorganized coupons further complicating the transaction. God forbid you comment on the time or their lack of courtesy, lest you'll be called a fucking racist and/or reported to the clownshow that was Sears Holdings corporate offices.

[–] nightofmichelinstars@sopuli.xyz 8 points 11 months ago (1 children)

Please tell me she was made to pay for the door she broke.

[–] Nepenthe@kbin.social 8 points 11 months ago

The manager of that store was the same one who, to name just a few occasions:

Disregarded safety and climbed up the boxes herself when doing truck, resulting in a large container being dislodged from the top and landing directly on an employee's face, breaking his nose. She begged him not to tell, and he really should have. While I can't say that she 100% wouldn't have paid him off, he was also just really nice.
Made fun of another employee's weekly pay in front of all their coworkers. It was only in the double digits because they'd had the flu for weeks.
When a customer bought a candy bar, stood there in line and ate the entire thing, then immediately demanded a full refund because they "didn't like it," forced me to complete that refund because the customer is always right.
Calmed a different customer over the holiday rush by publicly and very loudly threatening to fire me. The complaint had been quite simply that I (quote) "wasn't smiling enough" and this must have ruined this person's entire holiday spirit. Unbeknownst to the customer but fully known to my boss, I had just cremated my brother two weeks ago. The PTSD from that year's rush is just barely starting to fade twelve years later.

In short, the manager of this particular store would do whatever action was the cruelest to others with the least amount of effort on her part, but then fall all over herself to brown nose A Customer.

No, I'm not aware she was made to pay for the door. She very likely would have been allowed to shop if she physically could have.