this post was submitted on 12 Feb 2025
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[–] partial_accumen@lemmy.world 3 points 3 hours ago (1 children)

Okay, I agree with you that you're not wrong to be upset at Seagate customer service. Its also perfectly within your rights to stop using Seagate. I just want to point out that if you continue to follow your policy of "one and done", and the continued deteriorating customer service experience all companies are providing these days, you'll soon be left with very few places to do business with.

There are only 6 or 7 airlines that fly out of my local international airport. I've had disappointing customer service experiences of one degree or another from every single one of them. If I was following a "one and done" approach, I'd have no one to fly commercially with.

Specifically with magnetic hard drive manufacturers, there are only 3 left in existence: Seagate, Western Digital, and Toshiba

If you've sworn off Seagate, that means all of your future purchase have to be accommodated by the remaining two. I hope that is enough.

[–] brbposting@sh.itjust.works 2 points 1 hour ago

The “crossed off the list for life“ strategy doesn’t much work for me either… but we’re best off keeping score somehow, for sure.

Could be boycotting companies most recently in the news for bad behavior, or who are doing the greatest harm