this post was submitted on 18 Jan 2025
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[–] ZeroCool@feddit.org 269 points 2 days ago* (last edited 2 days ago) (4 children)

Yeah turns out people don’t like:

  1. Being treated like criminals
  2. Having their time wasted

Walgreens’ inventory shrinkage is not my problem. Locking everything up rather than paying loss prevention staff is just going to piss everyone off.

[–] Cocodapuf@lemmy.world 9 points 1 day ago

Yeah, they've been steadily reducing the number of staff in the stores to save money. I'd say look, you have that savings, just accept some shrinkage. Or you can hire more staff, your choice.

[–] someguy3@lemmy.world 139 points 2 days ago (9 children)

Being treated like criminals

I've been followed around a store. Guess what store I've never bought from and won't be back to.

[–] ikidd@lemmy.world 1 points 18 hours ago

Buttplugs R Us?

[–] SpaceNoodle@lemmy.world 64 points 2 days ago (1 children)

Well you didn't tell us which store so we don't know

[–] KryptonNerd@slrpnk.net 57 points 2 days ago (1 children)
[–] SpaceNoodle@lemmy.world 32 points 1 day ago (1 children)
[–] jawa21@lemmy.sdf.org 26 points 1 day ago (3 children)

Everyone who ever entered a Radio Shack was followed around the store.

[–] anomnom@sh.itjust.works 3 points 1 day ago

If you went over to the components drawers they’d bolt though, they didn’t know how to answer any questions about that stuff and also knew you were too cheap to buy a cellphone (I’m talking the last 10 years of the store or so, when they tried to be sprint stores or Verizon or whatever).

[–] ImADifferentBird@lemmy.blahaj.zone 13 points 1 day ago (1 children)

And enough people didn't come back that they went out of business.

[–] Cenzorrll@lemmy.world 16 points 1 day ago (2 children)

Man, I miss radio shack when they actually had electronic components.

[–] meowMix2525@lemm.ee 6 points 1 day ago* (last edited 1 day ago)

They sold out their base 😤

Yeah, they were great for that. Ever since they closed, I don't really have a local source for that kind of thing anymore.

[–] SpaceNoodle@lemmy.world 9 points 1 day ago

Then I'm not wrong.

[–] undefined@lemmy.hogru.ch 33 points 2 days ago (2 children)

At self-checkout in a lot of stores employees stand behind me because I move fast. Apparently that means I’m stealing rather than I move faster than a snail when there’s a huge line of people waiting.

[–] intensely_human@lemm.ee 2 points 15 hours ago

“Place your ITEM in the bagging area”

[–] someguy3@lemmy.world 36 points 2 days ago (2 children)

God the ones here don't let you. The scales have to match so you can only pick up one item at a time, scan it, put it in the bag, and wait for the scales to read.

[–] socphoenix@midwest.social 23 points 1 day ago (2 children)

I stopped going to Kroger grocery stores mostly over price but honestly even if they lowered prices I wouldn’t go back specifically because of this feature. It’s more pleasant to shop at Walmart or Safeway as they don’t use this kind of system.

[–] nickhammes@lemmy.world 13 points 1 day ago (1 children)

If a store has an intentionally terrible interface like this, or displays a video feed of you using it, I'm not touching self checkout. Going through a cashier's line is fine, and walking away from my cart and never coming back is fine if that's not an option.

[–] grysbok@lemmy.sdf.org 6 points 1 day ago (1 children)

I avoid the self-checkout at the local target because they display a video feed of you using it with a distressingly bright blinky light. It's just sensory overload and I don't need that in my life.

[–] conditional_soup@lemm.ee 3 points 1 day ago

Holy shit I hate that so bad.

[–] Clent@lemmy.dbzer0.com 6 points 1 day ago (1 children)

I don't have any krogers just their rebrands. I only shop the ads (when it's actually a good deal) and do drive through pick up.

Self-checkout is the symptom. The disease is wandering around a store thst is ever changing and lack any industry standards.

Having them pick the order is like the olden days when stores were merely a counter with a clerk who would go in back and grab the items on your list.

[–] corsicanguppy@lemmy.ca 7 points 1 day ago* (last edited 1 day ago)

Please let us go back to that.

Actually we had a 7-11 type store that took over a fast food place. They kept the drive-through and used that after like 6pm, taking a list and gathering everything while you were at the window. So awesome.

[–] kryptonidas@lemmings.world 11 points 1 day ago (1 children)

Oh my god I hated those scale checkouts in the US. “Please remove bag from area” etc.

[–] meowMix2525@lemm.ee 10 points 1 day ago (1 children)

🤖 PUT YOUR [item] IN THE BAG.

[–] intensely_human@lemm.ee 1 points 15 hours ago

“In case you haven’t been doing this since 1996 …”

[–] affiliate@lemmy.world 21 points 1 day ago (1 children)

i’m starting to worry we’ll never find out which store it is. the suspense is killing me

[–] intensely_human@lemm.ee 2 points 15 hours ago

Not if you don’t guess

[–] Empricorn@feddit.nl 8 points 1 day ago
[–] paraphrand@lemmy.world 8 points 2 days ago
[–] dohpaz42@lemmy.world 5 points 1 day ago
[–] ch00f@lemmy.world 53 points 2 days ago

Maybe if there were like 2 employees in the store, people would feel less comfortable stealing shit.

The Joann fabric near us has these speakers that will say something like "ask an associate if you need anything" when you walk near them. They put them near the expensive shit.

Clearly, it's an attempt to alert staff when someone is walking near the expensive stuff, but like...the store has 2 employees and when they're not checking people out, they're trying desperately to keep up with the boxes of unloaded freight clogging up the aisles.

Nobody is watching you steal stuff.

[–] Viking_Hippie@lemmy.dbzer0.com 25 points 1 day ago (2 children)

Personally I LOVE having my time wasted!

Only if it's in fun and/or interesting ways, though, not waiting for some underpaid and overworked employee getting a key for the toilet paper safe or whatever.

[–] Cocodapuf@lemmy.world 4 points 1 day ago

I expect you like wasting time, not having your time wasted.

That's the difference between sitting around doing nothing and being forced to do nothing while you wait for something.

[–] captain_aggravated@sh.itjust.works 10 points 1 day ago (1 children)

See, that right there is capitalist talk.

Time enjoyed is not time wasted unless you're Ebenezer Scrooge.

Hmm, good point. I sit corrected 😁