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'Out of control': Cancer surgeon claims UnitedHealthcare questioned her mid-procedure (www.rawstory.com)

submitted 3 weeks ago by pelespirit@sh.itjust.works to c/usa@midwest.social

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A breast cancer surgeon had to "scrub out mid-surgery" to call a UnitedHealthcare representative because the insurance giant questioned whether the procedure she was in the middle of performing was really necessary.

Dr. Elisabeth Potter posted her story to Instagram this week, and the post has gotten more than 221,000 likes.

Still wearing her scrub cap, Dr. Potter began her video saying, "It’s 2025, and navigating insurance has somehow just gotten worse."

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[–] MagicShel@lemmy.zip 19 points 3 weeks ago (4 children)

Small regional providers. Ever heard of Wow! Internet? I assure you they are terrible.

[–] zod000@lemmy.ml 15 points 3 weeks ago

In my experience Wow! is less scummy that Comcast, but also less reliable. Overall it is probably a wash.

[–] Infynis@midwest.social 10 points 3 weeks ago

Wow was the answer I was expecting too lol

Or Frontier

[–] Bytemeister@lemmy.world 3 points 2 weeks ago

Wow was cheap and fast for me... And would go down for 3 days at a time inexplicably. Oh, and they sent me a modem-router combo with cascade routers disabled and a firmware flash that prevented me from changing it, evnthough I specifically requested (and paid for) modem only.

[–] SpaceNoodle@lemmy.world 2 points 3 weeks ago

Cincinnati Bell was actually half decent.