this post was submitted on 09 Jan 2025
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United States | News & Politics

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'Out of control': Cancer surgeon claims UnitedHealthcare questioned her mid-procedure (www.rawstory.com)
submitted 3 weeks ago by pelespirit@sh.itjust.works to c/usa@midwest.social
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A breast cancer surgeon had to "scrub out mid-surgery" to call a UnitedHealthcare representative because the insurance giant questioned whether the procedure she was in the middle of performing was really necessary.

Dr. Elisabeth Potter posted her story to Instagram this week, and the post has gotten more than 221,000 likes.

Still wearing her scrub cap, Dr. Potter began her video saying, "It’s 2025, and navigating insurance has somehow just gotten worse."

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[–] pelespirit@sh.itjust.works 44 points 3 weeks ago (8 children)

Who could possibly be worse than comcast.

[–] MagicShel@lemmy.zip 19 points 3 weeks ago (4 children)

Small regional providers. Ever heard of Wow! Internet? I assure you they are terrible.

[–] zod000@lemmy.ml 15 points 3 weeks ago

In my experience Wow! is less scummy that Comcast, but also less reliable. Overall it is probably a wash.

[–] Infynis@midwest.social 10 points 3 weeks ago

Wow was the answer I was expecting too lol

Or Frontier

[–] Bytemeister@lemmy.world 3 points 2 weeks ago

Wow was cheap and fast for me... And would go down for 3 days at a time inexplicably. Oh, and they sent me a modem-router combo with cascade routers disabled and a firmware flash that prevented me from changing it, evnthough I specifically requested (and paid for) modem only.

[–] SpaceNoodle@lemmy.world 2 points 3 weeks ago

Cincinnati Bell was actually half decent.

[–] underisk@lemmy.ml 12 points 3 weeks ago (1 children)

cox communications.

[–] theneverfox@pawb.social 3 points 3 weeks ago

Their name is literally pronounced "cocks". It really says it all

[–] SpaceNoodle@lemmy.world 7 points 3 weeks ago

I'm curious as well. I haven't met worse.

[–] dylanmorgan@slrpnk.net 5 points 3 weeks ago

It’s the inverse of “the grass is always greener”. The internet service is always shittier.

[–] gravitas_deficiency@sh.itjust.works 3 points 3 weeks ago

A complete lack of internet would be worse than Comcast, but it’s honestly a pretty close thing.

[–] glimse@lemmy.world 1 points 3 weeks ago

Can't speak any the companies in the south or on the coasts but Comcast is easily one of the best residential Internet providers in the Midwest.

I'm not fan of Comcast but I dealt with pretty much every provider out there when I was an integrator (IT and AV for rich people) and it's not even close.

Let that sink in...that's how shitty the other ISPs are.