this post was submitted on 08 Aug 2023
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Companies don't pay for four-star reviews, but a person giving a four-star review liked the product overall.

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[–] Pons_Aelius@kbin.social 3 points 1 year ago* (last edited 1 year ago) (2 children)

Both ends of the spectrum are a problem,.

5 star is often shills.

"This weather app cured my scrofula...5 stars"

1 star is often pissed off people who 1 star bomb minor inconvenience or have totally unrealistic expectations.

"This weather app hasn't cured my scrofula...1 star"

In my experience it is the middle of the road reviews that give the most accurate gauge of reviewed product or service.

[–] comrade19@lemmy.world 2 points 1 year ago (1 children)
[–] Pons_Aelius@kbin.social 3 points 1 year ago

The steakhouse had terrible vegan options. One star.

[–] christian@lemmy.ml 2 points 1 year ago (1 children)

I guess that makes sense. I wasn't really thinking to filter out terrible opinions, just filter out things that aren't actual opinions.

[–] Mongostein@lemmy.ca 1 points 1 year ago

Exactly. “Delivery guy peed on my cat” is not an option about the product either.