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Salesforce invites a horse into the hospital (sfstandard.com)

submitted 2 months ago* (last edited 2 months ago) by o7___o7@awful.systems to c/techtakes@awful.systems

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John Mulaney gets paid by prompt fondlers to tell jokes at a party. He spends 45 minutes telling them that they are idiots, which is nice.

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[–] V0ldek@awful.systems 33 points 2 months ago (9 children)

“You’re a VP of customer success?” he asked another attendee. “Congratulations on your position that did not exist five years ago!”

Okay what the fuck is a "VP of customer success" though, that's a title so made up money laundering has to be involved, no?

[–] antifuchs@awful.systems 18 points 2 months ago

The industry called it “field engineering” previously, and “customer support” prior to that; renames happened every time the execs heard how this portion of their business is only a cost center and can easily be done by chat bots (to which the customer success people would say, good luck with that).

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