jeljr

joined 1 year ago
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Unable to remove ads using family group payment in c/boostforlemmy@lemmy.world
[–] jeljr@lemmy.world 1 points 1 year ago

Yesterday I tried Google Support yet again, same as before, he wanted me to reboot, remove and install everything including Google account again. After I refused to keep doing the same things over and over again he said he would elevate it to the next level of support and they would contact me via email. I am waiting for the email. It would be nice to be able to purchase the "remove ads" but I do not think that is going to happen any time soon.

Unable to remove ads using family group payment in c/boostforlemmy@lemmy.world
[–] jeljr@lemmy.world 1 points 1 year ago

It is going on 3 days, every android device registered to me continues to do the same thing, after several hours of removing and installing by direction of Google Support it is still the same. I suspect it has nothing to do with either the app or my devices, I strongly suspect it has to do with the Google payment system not clearing the request. As much as I would like to get it fixed, I really am tired of dealing with Google Support, they are pleasant but worthless.

Unable to remove ads using family group payment in c/boostforlemmy@lemmy.world
[–] jeljr@lemmy.world 2 points 1 year ago* (last edited 1 year ago)

I was able to contact Google Support the second time using a Chromebook but they dropped me because it was taking me too long to make a screenshot of the problem. It did say I could go through the entire process again.

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Unable to remove ads using family group payment (lemmy.world)
 

I spent about a half hour with Google support,until he told me to remove and reinstall my Google account and I lost the chat. It took a long time to get to that chat, but I think it is a Google problem not Boost.

Originally, I tried using a family group payment to remove the ads, my wife tried but failed to get it to work. We ended up deleting the family group but now whenever I try to pay it gives me a message to wait or ask the group manager to deny the request - problem is the request is history with no way to access it again. Google support was worthless, had me try different devices and resetting things but I tried until I was cut off after clearing my Google account and starting it again. I will gladly pay but unable to pay, all I get is a message telling me to wait 24 hours, even though it has been over 24 hours.

After we deleted the group , my wife had no trouble paying to remove the ads on her tablet, and as I wrote we deleted the family group, it is gone. Maybe if I could purchase Boost for Lemmy before I install it, things will go better. We both have Samsung S6 lites using LineagesOS 20, updated weekly. I do not think it is the tablets, Google support had me try it on my Chromebook and it was the same.

Once again, I think it is a Google family group payment problem, but thought I better mention it.

What are your favorite hobbies or time killers? in c/asklemmy@lemmy.world
[–] jeljr@lemmy.world 1 points 1 year ago

Nice! Most puzzles we do are from thrift shops, many times they are complete, and occasionally we get one still in the sealed bag.

What are your favorite hobbies or time killers? in c/asklemmy@lemmy.world
[–] jeljr@lemmy.world 2 points 1 year ago (2 children)

Please consider posting pictures of your 5000 piece puzzle on the Lemmy Jigsaw Puzzles community. The biggest jigsaw puzzle we did was 2000, I don't think we could do anything bigger than that.

Jigsaw Puzzles - Place to post pictures of completed jigsaw puzzles in c/newcommunities@lemmy.world
[–] jeljr@lemmy.world 1 points 1 year ago

Thanks for the post about Jigsaw Puzzles, we are new and did not know the proper way to make any type of announcement here. My wife and I play ACNH , and work on a jigsaw puzzles almost every day .