A community for moderators of various communities to discuss moderating. Help others and get help yourself! Remember, there are no stupid questions!
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This dude posts a wildly racist meme of Michelle Obama. I report the post. Funnily enough, the racist post is posted by the mod of dankmemes, dankchristianmemes and some other shit hole.
Said mod then starts sending abusive transphobic messages to me. Try to report the user. Nothing happens when I hit the button.
Shit like this is why Lemmy isn't a viable alternative yet. We need to do better and be better.
Hello everyone. This is Michelle, one of the Lemmy.world Admins/Moderators.
I want to let you know that if you are reporting a post/comment from a community moderator, please message me and let me know your concern. Especially if it relates to the violation of server rules for hate speech, racism, threats, or calls to violence.
If it’s a Lemmy.world community, they can resolve the report before we have a chance to see it. So please let me know if no action is being taken.
If the community is on another instance, we can see the reports you submit. We can ban and remove the posts/comments from our side.
We have zero tolerance for homophobia, racism, hate speech, bullying, child pornography, and many others that are listed under our server rules.
The moderation tools we currently have are not very robust, but I hope this helps clarify what can be done to escalate issues.
Can we please defederate from exploding-heads.com? Nothing good comes from there.
Wow, that instance looks like a cesspool.
Noob question: can we, at the individual user-level, block entire instances?
Some apps allow it, like Connect.
A post on that goofball server says:
Exploding-Heads.com will go offline August 31st 2023.
So we won't have to deal with their whiny racist sexist bullshit for long.
If you're curious an accurate tl;dr of the post that's from is "waah we can't be total shitheads with impunity while also telling everyone else what to do, so we're going to ~~voat~~ nostr where other insufferable brats also go."
Soooo... I don't see any way to report abusive mod behavior at all here on lemmy - there doesn't even seem to be a way to let the other mods of a given community know about the behavior of one of their mods. I've just been suspended from World News because one of the mods there decided that the term white supremacist counts as a perjorative.
Are you aware we can see all of your removed comments? You should be surprised one of our staff didn't just ban you from the site. You have nothing to argue for.
I don't see any way to report abusive mod behavior at all on Lemmy
So you're saying there is absolutely no way to email Lemmy.World, like not directly mentioned on the sidebar? And are there no options to DM admins, including secure messaging options? No reporting button?
Read before you participate next time, both community and instance rules. Thank you.
Are you aware we can see all of your removed comments?
Emmm... yes. So can I. It's in the modlog, isn't it?
And are there no options to DM admins
I was under the impression I was responding to an admin... right up there.
like not directly mentioned on the sidebar?
Not the sidebar I'm looking at... the only option is to individually message the mods themselves. Should I have messaged all of them or just picked one?
You should be surprised one of our staff didn’t just ban you from the site.
Please clarify your stance on this very clearly so that everybody is perfectly clear on this - do you or do you not consider the term white supremacist to be some kind of racial perjorative?
I'm not an admin, so I can't see whatever deleted comments they're talking about, but fyi: there's only one R in pejorative.
(I know you weren't asking me, but no, white supremacist is not a pejorative, any more than environmentalist or progressive is. They're all just descriptors that can be used in otherwise appropriate or inappropriate statements)
there’s only one R in pejorative.
Thank you for the correction - it's not a word I care to use much. Also... I copy-pasted it from World News's sidebar.
any more than environmentalist or progressive is.
I have no idea how terms like environmentalist or progressive can be used as pejoratives.
I know you weren’t asking me
I kinda need the people with executive power to answer this - I might be new to Lemmy, but I'm not new to these kinds of discussions, and I know better than to invest energy in tackling issues of white supremacism when the people with executive power do not understand (or don't want to understand) how white supremacism actually works.
edit: Yes, you can see the comments - it's all in the modlog down at the bottom of the page.
👏 Amazing 👏, please ban this fisuxcel bigot
Things you can do in increasing order of broadness (and difficulty):
In my opinion the ability to do all of these actions is why Lemmy is the most viable alternative I've seen. You are more in-control of your destiny and experience on this platform than anywhere else I've seen.
If you need help with doing any of what I mentioned don't hesitate to ask.
I did the first 3 steps and the deafening silence told me all I needed to know. The admin of the community is the harasser. Instance admin did not act of the report(s). Lemmy is too new and I have no real affection for it, so moving to another instance in the hopes that new admins will finally do something is not even on the table. Running my own instance sounds as appealing as running my own email server for all of the same reasons.
I appreciate your attempt at help, but very few users are going to jump through that many hoops for something that should just happen.
Lemmy and Kbin have both seen a huge influx of people in the past few weeks, so admins of each instance are struggling to keep up. For the most part, the admins are working for free, in addition to whatever their day jobs are.
Having said that, I'd report those magazines / communities to the admin of the instance for action, understanding that right now, they're buried in requests, questions, and complaints. If the issue is an entire instance, well, defederation is an option.
FWIW, I was threatened on Reddit more than once with actual murder... people threatening to come to my house and kill me. Reddit's general response was to... delete the chat message in question as a "resolution" to my complaint. AFAIK, that was the extent of their action. I at least have the impression that abusive users will be removed, though it might take a bit given the incredible influx of new users.
I am sorry that they're harassing you though. Noting to block those magazines / communities.
FWIW, I was threatened on Reddit more than once with actual murder... people threatening to come to my house and kill me. Reddit's general response was to... delete the chat message in question as a "resolution" to my complaint. AFAIK, that was the extent of their action. I at least have the impression that abusive users will be removed, though it might take a bit given the incredible influx of new users.
This is horrible, why do people think they can say this shit? I hope you reported this to the police? I'm pretty much most places this behaviour is illegal. It's not a good look for Reddit to be complacent with illegal activity on their site.
Edit: massive typos
It's all good! Not that the guy would have had an easy time finding me; I'm not inclined to share my "real life" info online and I rarely use the same username / contact info on more than one site. Heck, as I note... I'm probably just an incredibly advanced AI anyway. Bleep bloop.
Do mods see who report what? Because that means I won't report anything. I stopped reporting on Facebook groups because of that. I stopped reporting on Reddit when Reddit started sending me feedback on my reports.
Yes and I find it very strange. The few reports I've seen on my communities show who reported, what was reported, and the reason given
Edit: also as a mod I feel that knowing who reported something isn't necessary? The only thing I can truly think of is so mods can do something about report spam or false reporting, but to me a better solution would be having it hidden to mods, and visible to admins if it needs to be investigated for report abuse/spam/etc.?
Mods are moderating, they should know who reports what. Anonymous reports don't work and lead to abuse.
This is why huge instances are not a good idea, the shitstain will likely be booted out when the overworked admins get to the complaint but will take time, if the instance was smaller it would have been done already but big instances need lots of work
Just need more moderators and admins, takes time to build that infrastructure.
In the mean time every non-insane person creating content will help drown that garbage out until the infrastructure is in place.
How does it take time? We have communities with faster response times, let alone an entire instance. Being small is no excuse for shitty moderation. Being small is why it should be fast, not slow.
They were small, now they’re not. Just look at the growth rate of these instances. Scaling the moderation team with the influx of new users isn’t easy.
Go find 100 people you trust who have the time and energy to devote to a largely thankless task. Let me know how long it takes, and how many turn out to be power tripping dbags.
Pretty sure you can get 6-7 mods and ensure they understand the rules in way less than a day. They have 2. It's a problem they caused themselves, irresponsibility.
This is a recourse. You start your own node and block the offending node. Aren't there features that let you block individual users?
Should I set up my own smtp server too? What about dns?
This is the biggest problem the fediverse has. Because it was set up by people who live/are good at IT it’s just assumed that everyone is. It’s open source; don’t like something, just code your own version! Unfortunately, that will lock out around 98% of all users and we (Lemmy/kbin) will just be some backwater circkejerk of interests which overlap with programming as a hobby.
I think the mods are currently drinking from a firehose and, if we want to be part of the solution, the best thing we as users can do is be patient and thick skinned until the assholes are brought under control. That really could mean just abandoning a big server like Lemmy.world for something quieter like sopuli.xyz or a defederated instance like beehaw.
There is no karma here, moving to a new server and deleting the old server account should be viewed as a tactical win. If you want to get in the mud and pursue the troll in their own instance, make an account there and plug in your angry keyboard. If you just want to find a place to be comfortable, find it and stonewall that asshole. You’re not really losing any reputation or, one will presume, friend base since you’ll probably subscribe to the nicer communities using the same public username when you move instances.
I wish you all the best.
aa
We can't pretend this is just a Lemmy issue. But I agree with your sentiment.
Isn't the recourse to ask the instance admin to intervene?
Yup. Except the report button goes nowhere.
It’s cause the app you are using is still being built
Try doing it via the browser instead of using the app and it should work!
Wouldn't the report just go to the moderator, who can disregard it?
aa
This is disgusting
Must be exhausting to constantly think about trans people and hate everyone and everything at all times.
Aaron Swartz died for this.
Lemmy isn’t a viable alternative
To what?
You went to a website owned by racists, and after you wrote to them complaining, they refuse to take the racist content off their website. You could be talking about CNN right now.
I got arrased by both users and moderators in reddit, at r/Europe, nada all I got from Reddit admins was autoresponses of "Reported content doesn't constitute a violation of Reddit Rules".
I see Lemmy.world working much better than reddit seeing this post.
I got banned from all of reddit for 3 days because i reported a post that broke a rule, few hours later that post was removed for braking such rule, so i got banned for helping