Considering how problematic water heaters can be, I'd refuse shipment on that. Especially with the glass lining. It looks like someone hit it with a forklift or something.
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That’s not what you paid for regardless of whether it’s safe. But I wouldn’t
I say send it back. Safe or not you shouldn’t be stuck with that.
Can you tilt it back and forth? Hear anything rattle?
Nope, anything where the box has a hole through it I refuse to accept the shipment. I've seen too many incidents where "it looks fine, it's a small hole" turn into a nightmare.
I don't know, but why take the risk of an explosion (look it up), or glass anywhere near something you might ingest?
No expert, but that looks like it took a pretty heavy hit. I probably wouldn't risk it. Depending on how bad the old one is leaking, you may want to turn the water off and deal with no water for a couple of days
If I had to guess I'd say it's likely fine. Would I risk it? Hell no! Get it replaced!