Support (lemm.ee)

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lemm.ee Support

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Password reset doesn't disable 2FA (lemmy.world)

submitted 1 year ago by tehnomad@lemmy.world to c/support@lemm.ee

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Hi, I enabled 2FA on my lemm.ee account, but I cannot find the TOTP to my Aegis or Bitwarden accounts. I tried resetting my password but it still requires 2FA authentication. Is it possible to reset my account to remove 2FA authentication? My account name is tehnomad@lemm.ee (posting from my lemmy.world account)

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[–] sunaurus@lemm.ee 1 points 1 year ago

If you send an e-mail to admin [at] lemm.ee from the e-mail associated with your account (to prove ownership), I can disable 2fa.