Check the logs. You can access them from the admin dashboard
this post was submitted on 08 Mar 2024
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I didn't see anything in the logs aside from starting the video. Is there something more I should see?
I noticed the app on my client was limited to 100MB via the settings, but I thought that just determines when to enable transcoding. I changed it to Auto. I need to test tomorrow.
Update: this setting seems to just limit what can be loaded.