this post was submitted on 08 Jan 2024
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[–] scytale@lemm.ee 154 points 11 months ago (1 children)

"The computer forgot my password" is new to me. lol good one.

[–] NielsBohron@lemmy.world 5 points 11 months ago (4 children)

I'm not IT, just a college instructor, but you'd be amazed at how many Gen Z students have told me that they can't log into their email because they don't know their own password. Not even forgot; they don't even know it in the first place because every device remembers everything for them.

[–] virku@lemmy.world 3 points 11 months ago (2 children)

To be fair that is basically what we are trying to get people to do though. Use a good password vault with a single strong password and two factor authentication. All other passwords should be a uniquely generated password for that application.

[–] pufferfisherpowder@lemmy.world 2 points 11 months ago

Yeah, I don't know any of my passwords but the one password to rule them all.

[–] TheDoozer@lemmy.world 0 points 11 months ago (1 children)

Can you recommend a good, safe password vault?

[–] jasep@lemmy.world 0 points 11 months ago* (last edited 11 months ago) (3 children)

If you're brave enough to roll your own: KeePass XC. If not, Bitwarden. (edit for clarity)

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[–] Croquette@sh.itjust.works 1 points 11 months ago

My girlfriend (millenial) is like that as well and it is infuriating. I tell her time and time again, just use a password manager that isn't the browser's password manager and you are golden. You just need to remember one "complicated" password, i.e. something with more than 8 characters and that's it.

The many times she doesn't know her password to important account is mind boggling.

[–] Caesium@lemmy.world 0 points 11 months ago (1 children)

ironically I think tech literacy is going down with future gens thanks to so many functions getting automated. Kids aren't learning how their computers work because it does all of work for them

[–] NielsBohron@lemmy.world 1 points 11 months ago

I hate to be a "kids these days" person, but you're absolutely right. My Gen Z students don't even understand how folder/file structure works; they just download everything onto their desktop and use the search function to find what they need later. If they can't remember what something was called, they're SOL.

Don't get me wrong, I have a lot of faith in Gen Z and Alpha, but their strengths are definitely not the strengths of Millenials or Gen X.

[–] papalonian@lemmy.world 0 points 11 months ago (4 children)

Like others have said they're probably using Google as a password manager. When you're making an account for anything while in the Chrome browser it recommends strong passwords for you such as UjafUif&i$ureT6hj9gzq5hvc$tcgo0be3. Would you memorize it?

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[–] NegativeLookBehind@kbin.social 81 points 11 months ago (1 children)

“When you do things right, people won’t be sure you’ve done anything at all”

[–] WashedOver@lemmy.ca 13 points 11 months ago

Yes most management falls into this category. If you ain't running a prison with the staff something is wrong as we can't possibly trust these people!

[–] OttoVonNoob@lemmy.ca 60 points 11 months ago* (last edited 11 months ago) (1 children)

Fun story, I worked IT for an American Telecom company. One day I recieved a phone call from a guy who was setting up his router. We were maybe five minutes into troubleshooting. He asks if he can eat his dinner while we troubleshoot and I say "no worries". Within thirty seconds, I hear a bang and panicd screaming. Hes informs me he dumped soy sauce and rice all over his router and work space. I sent a field tech to replace the router and set it up.

Edit: This comic is the norm not the unusual...

[–] Twelve20two@slrpnk.net 12 points 11 months ago

Were you talking to Frank Reynolds?

[–] WanakaTree@lemm.ee 26 points 11 months ago (2 children)

I worked at an office once where the wifi legitimately got worse when it rained. It was because the buildings internet used an antenna instead of being wired, and the building was just barely in range of the source signal. When it rained, it was enough added distortion to make it noticeably worse.

[–] MystikIncarnate@lemmy.ca 15 points 11 months ago (1 children)

Oh, so the WiFi was fine, but the internet sucked when it rained. Cool.

WiFi != Internet.

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[–] nossaquesapao@lemmy.eco.br 3 points 11 months ago

You could just get a rain-proof router! /s

[–] yojimbo@sopuli.xyz 25 points 11 months ago (1 children)

As somebody who did IT support - the last two seem perfectly normal to me:

  • Computer "forgot passwords" - obviosly the man is using different browser than regular and it ain't filling in his passwords. Maybee diferent profile in the same browser? Is he using the same account as usual?

  • Wind blowing away wi-fi. She is likely connected to the internet through a point-2-point wifi connection and there may be a tree or something along the way messing not wifi signal in her house but her connectivity to the outside. I'd refer her to her ISP, just instruct her to formulate the question a bit better.

[–] Blackmist@feddit.uk 7 points 11 months ago

The password one is also when they're on the wrong site and now they've just typed all their passwords and account names into microsoftoffice365.scammer.ru

[–] OttoVonNoob@lemmy.ca 17 points 11 months ago (1 children)

My coworker had a customer shoot his router. So, yes alot of American small business owners are Frank Reynolds.

[–] Asafum@feddit.nl 6 points 11 months ago

"My computer says no wifi, so anyway I started blasting." Such Murica lol

[–] WashedOver@lemmy.ca 15 points 11 months ago (1 children)

Love these. Reminds my of the CD drive cup holder and my personal favorite at my shop was the computer was afraid of me. Every time I came near to fix the problem they were having it went away.

[–] winky88@startrek.website 2 points 11 months ago

The number of people who fail to recognize what it (typically) means when an issue magically disappears while Simone is looking over their shoulder is absurd.

[–] flango@lemmy.eco.br 14 points 11 months ago

I love the artwork !! Who is the artist?

[–] Edgarallenpwn@midwest.social 13 points 11 months ago

'One thing is broken' is usually prefaced with an email explaining why a service is down but it doesn't stop people.

[–] TimewornTraveler@lemm.ee 6 points 11 months ago

bruh you cut out half the story

[–] dacookingsenpai@lemme.discus.sh 5 points 11 months ago

I remember the pain. Luckily I don't have to deal with customers anymore. I felt a chill down my spine...

[–] Rascabin@lemmy.ml 4 points 11 months ago

Holy resolution, Batman.

[–] user1234@lemmynsfw.com 4 points 11 months ago

Needs more JPEG!

[–] hdnsmbt@lemmy.world 4 points 11 months ago (2 children)

"My computer is broken, it won't turn on!"

"Are you sure it's plugged in?"

"You think I'm stupid? Of course it's plugged in! It's broken!"

"Sometimes the plug isn't in all the way and then it won't work."

"I know how to plug in a plug, it just won't turn on because it is b-r-o-k-e-n!"

"Are you sure the plug is all the way in?"

"It's all the way in. My computer is broken!"

"Im coming down there and if the plug isnt all the way in, I'll be pissed and mock you."

"IT'S BROKEN!"

Goes down there and plugs the plug all the way in

Computer starts

[–] Semi-Hemi-Demigod@kbin.social 4 points 11 months ago (1 children)

Never ask them if it's plugged in. Ask them to unplug it and plug it back in. Make something up about contact patches on the cables getting corrosion. That way they can see that it's not plugged in without feeling ashamed for not checking it.

[–] MetaCubed@lemmy.world 3 points 11 months ago (1 children)

If I'm ever doubtful that someone has unplugged something, I'll ask them to describe something that may or may not be on the plug.

  • Color
  • metal type
  • "can you please read me the serial number stamped on the prongs of the power cable"
  • "what color is the plastic inside the plug" Etc.etc.

Have not had it fail yet

[–] YoorWeb@lemmy.world 2 points 11 months ago

what color is the plastic inside the plug

That's gold, I don't think I could ask that without laughing.

[–] baseless_discourse@mander.xyz 1 points 11 months ago

my brain sees "I'll be pissed and mock you" and read it to me as "I'll piss on you".

Not a bad punishment for people don't plug their plugs all the way in.

[–] originalucifer@moist.catsweat.com 2 points 11 months ago

(panel 1) is this is just 4-eyes taken to the end-user level?

[–] Lojcs@lemm.ee 2 points 11 months ago (2 children)

Couldn't the wind thing be true? Moving air rubs on stuff, gets charged and provides a less resistant path for the em waves

[–] smeg@feddit.uk 34 points 11 months ago (1 children)

Theoretically, but probably just as likely as goblins sneaking into your router and eating all the 1s in your binary

[–] NotATurtle@lemmy.dbzer0.com 7 points 11 months ago

Meaning very likely.

[–] doctordevice@lemm.ee 4 points 11 months ago

I doubt that would affect Wi-Fi, but what does affect it (at least 2.4 GHz frequencies) is microwaves. They operate at the same frequency and interfere with the router's output waves.

My wife refused to believe me until I had her run a speed test and watch the signal drop when I started up the microwave, then rise again when I turned it off.

[–] CheeseNoodle@lemmy.world 2 points 11 months ago* (last edited 11 months ago)

In defense of 'the computer forgot my password' guy I'm sure we've all experienced the following sequence.

  • Incorrect password
  • Go to change password
  • New password cannot be the same as the old password
[–] Lord_ToRA@lemmy.world 2 points 11 months ago
[–] Rootiest@lemmy.world 1 points 11 months ago

Wind-proof router, here you go

[–] Yoz@lemmy.world 0 points 11 months ago (2 children)

Boomers shouldn't be allowed to touch computers. That generation needs to fucking retire already.

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