this post was submitted on 03 Jan 2024
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[–] Pxtl@lemmy.ca 92 points 10 months ago (1 children)

Fun bit of context: if I, an individual, found a way to remote into Sony Playstation and hack them in such a way that they disconnected from their controllers?

I would be in prison. For years. Remember what happened to Aaron Schwartz? Kevin Mitnick? They do not fuck around on computer crimes.

But when a corporation does it to their customers and competitors? Pay the fine and get back to business as usual.

[–] redditor_chatter44@sh.itjust.works 4 points 10 months ago

So google and data collection in a nutshell

[–] GlitzyArmrest@lemmy.world 61 points 10 months ago (3 children)

As of January 2024 Sony has a market cap of $116.02 Billion. This makes Sony the world's 119th most valuable company by market cap.

Yeah, $14 mil is the cost of doing business for Sony, a slap on the wrist.

[–] CobblerScholar@lemmy.world 32 points 10 months ago (1 children)

A straight cash amount is never enough, should be more like a whole number percentage of all dividends payed out that year. The guy who owns just a little of Sony might lose a couple dollars, the majority shareholders will lose millions personally and will put pressure on Sony to cut it the fuck out

[–] pearsaltchocolatebar 12 points 10 months ago (2 children)

It should be 2x the msrp for every damaged controller.

[–] Anticorp@lemmy.ml 15 points 10 months ago

That doesn't account for the frustration and confusion, the time wasted troubleshooting, the loss of property and time spent replacing it, the consumer trust violations, and the destruction of private property. They should face criminal charges for destruction of private property. By "they" I mean the executives who created and mandated this idea. Then they should be required to pay pain and suffering to each affected user at a rate of $100 per hour, with 5-10 hours assumed, and then have to replace the controllers they broke. Not give money to replace them, they should be required to immediately ship a new controller of the same type that they broke. Anything else is just lip-service, and a nice check for some random law firm.

[–] Pxtl@lemmy.ca 1 points 10 months ago (1 children)

I don't think the controllers are literally "damaged", it sounds like just muddling legal terminology with technical terminology.

The controllers are still physically functional in the same way they were before the patch, they're just mo longer consistently connecting to the ps5. If Sony rolls back the patch they will return to normal.

That said, returns and reputational damages would be substantial to these companies and the fine does sound too small for such blatant anti-competitive and anti-consumer action.

[–] pearsaltchocolatebar 11 points 10 months ago (1 children)

If Sony caused them to malfunction to the point where the user bought a new controller, then I'd consider that damaged. The controller could no longer be used for its intended purpos.

[–] PrincessEli@reddthat.com -4 points 10 months ago (1 children)

Why is it sonys responsibility to maintain functionality for a bunch of knockoffs?

[–] pearsaltchocolatebar 1 points 10 months ago (1 children)

If they intentionally made 3rd party controllers not function with their product, that's monopolistic behavior and should absolutely be stopped.

If Sony didn't provide any message saying it was an unsupported device and caused people to buy new devices, that would be considered damages.

[–] PrincessEli@reddthat.com -3 points 10 months ago

If they intentionally made 3rd party controllers not function with their product, that's monopolistic behavior and should absolutely be stopped

Fucking hardly. It's their shit, they can make it compatible with whatever they like.

[–] Anticorp@lemmy.ml 8 points 10 months ago

It's not even that. That's like a rounding error for them. They won't even notice.

[–] IvanOverdrive@lemm.ee 2 points 10 months ago (1 children)

But this does damage the brand. Not only am I never going to buy another PlayStation, I'm not going to buy another pair of Sony headphones.

[–] starman2112@sh.itjust.works 13 points 10 months ago (1 children)

Unfortunately, brand damage isn't really a thing anymore. You're never going to buy a Sony product again the same way I'm never going to buy a Blizzard product again. They account for the loss of sales

[–] IvanOverdrive@lemm.ee 4 points 10 months ago (1 children)

Sadly, yea, you're not wrong. But consumers do have some agency, albeit a limited amount.

[–] Fiivemacs@lemmy.ca 2 points 10 months ago

We have a lot more then we give ourselves credit for..but the amount of times I see people bitch about a store then go right back is absurd. People just don't care and companies know that. They are immune to punishment. It's just a bribe they make to have the paperwork go away and maybe make some generic twitter post about it.

[–] Pxtl@lemmy.ca 46 points 10 months ago (1 children)

Sony's excuse is bullshit. If they really were convinced these were counterfeit 3rd party controllers, they should've popped up an on-screen message "defective counterfeit controller detected, please only use properly supported hardware". That would've made the error clear. But random disconnects are just sabotage.

[–] Fredy1422@lemmy.ml 19 points 10 months ago (1 children)

Microsoft did it even worse by not allowing any third-party controllers to even connect to the Xbox one (series S/X) via wireless or even a USB port, via a controller firmware update.

[–] Zahille7@lemmy.world 4 points 10 months ago (2 children)

Is that why my GamePass games are being finicky with a controller now, even though I'm on PC? I use a third-party controller myself.

They used to work with any controller, no problem. But after a month or so ago, they all started playing really weird.

[–] ComplacentGoat@sh.itjust.works 2 points 10 months ago

reWASD is my go to for this reason. It emulates an xbox controller and they cant see the difference on their end.

[–] zipzoopaboop@lemmynsfw.com 1 points 10 months ago

I use(d) a first party Xbox controller on PC and it's become an unusable disconnect nightmare. No controller centric games till I get a solution figured out.

[–] PenguinTD@lemmy.ca 10 points 10 months ago

I actually put in an order for hall effect stick/trigger controller from amazon, hopefully it's as good as it gets reviewed by internet people. (should arrived later today, a GameSir T4 Cyclone Pro.(I don't really intent to use it wirelessly but still got the pro version for the mechanical switch face button.)

If this one is good I will phase out using official branded drifting prone controllers from my setups.

It's crazy during my research, how much worse the C/P is to use official controllers shown in the video reviews. And they aren't going to cost you that much anyway. (the top wireless many function stacked controller is probably slightly over 100, if you can wait and buy from aliexpress then it's usually < 100.) Compare to Xbox Elite/or DualSense Edge, it's no brainer. No wonder they want to wreck the 3rd party controllers, they are no where near in terms of quality/features competition, likely 2-3x more expensive, and will be broken quickly if you are heavy user.

[–] Risk@feddit.uk 6 points 10 months ago (2 children)

TIL. But I'd like to know what exactly the damage was?

Now I'm wondering if all the problems I had with DS4s is related to Sony doing shady shit.

I still have a DS4 which will sometimes work via Bluetooth and sometimes not.

[–] highenergyphysics@lemmy.world 20 points 10 months ago (1 children)

It’s financial damage, by intentionally causing third party controllers to be unusable when they otherwise work just fine. This gave the manufacturers a consumer impression of being shit when, again there was nothing wrong with the hardware.

[–] Risk@feddit.uk 1 points 10 months ago

Ah, I see. Thanks for clarifying.

[–] Grain9325@lemmy.ml 12 points 10 months ago* (last edited 10 months ago)

The damage is the frequent disconnections on 3rd party controllers due to a system update which Sony claims was for combating Counterfeit controllers. I didn't find anything else.

[–] tal@lemmy.today -5 points 10 months ago (1 children)

I kind of feel like if you're the sort of person who wants third-party controllers, you're probably going to be happier playing games on the PC (or some equivalent, like the Steam Deck) than a console. The console is a closed system. For controllers, console vendors leverage that, don't want people to cheat in multiplayer games, aren't going to want to permit people to bring their own controllers (and Microsoft's apparently cracking down on third-party controllers as well). That's not necessarily a bad thing -- if you want a level playing field between two people who aren't physically co-located, it's a hard problem for console vendors to solve, and so at least for multiplayer games, this is a legit route towards that -- but it's going to come with baggage like a limited controller selection.

The console's strong point is that the console vendor and/or developer works on a particular system which is identical to all the other systems out there. Easier to debug and diagnose problems, gives everyone the same experience. There's little end-user setup or troubleshooting. Those are real plusses, but achieving that inherently involves placing restrictions on the end user.

The PC's strong point is that it's an open system. One can modify the environment, produce a better experience with more money or the advance of technology or tweak to particular tastes, or mod games without restriction. If you're partially-blind or have restricted hand movement or whatever, you can throw some macro software on the thing and use foot pedals or whatnot.

I see people complaining that a given console game doesn't support N FPS or doesn't let them modify some settings or doesn't have some kind of hardware support due to the console vendor restricting what can be connected to the system, and I think "if that's what I wanted, I'd probably just use a PC, rather than trying to fight it out with the console vendor, especially given that they have some not-unreasonable reasons for doing what they're doing."

[–] Fiivemacs@lemmy.ca 2 points 10 months ago

Who the hell doesn't want competition? 3rd party controllers are no different then the junk OEMs make