Crosspost to !moderators@lemmy.world, the admins mod there and watch for moderation help requests.
this post was submitted on 15 Jul 2023
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With all due respect, have you actually visited !moderators@lemmy.world before? You will learn nothing there, unfortunately. There are four admins/moderators, 19 perfectly legitimate questions and not one reply to any of them.
Oh gosh 😮
If you yourself followed that community, you'd know I spend time there. Last week I commented on this thread with Antik the admin: https://lemmy.world/post/1150672
Other threads with admin participation last week:
- https://lemmy.world/post/1122528
- https://lemmy.world/post/1122294
- https://lemmy.world/post/1097886
- And one where someone got an admin response via the email ticketing system that is frequently discussed in that community: https://lemmy.world/post/1161739
If try your hardest, can you find any reasons at all that admins might be a few days behind on dealing with non-emergency support requests?
That is unquestionably the community where mod requests get the most prompt attention from admins, admins point people there frequently for mod support and do respond to questions there. But nobody has a commercial support contract with them and you don't get a refund if it takes more than 24h to answer your request. If they fall a couple days behind they fall a couple days behind it happens.
Thank you. The communities I moderate are on Lemmy.ml
Sorry, I follow too many support communities and got confused about what community we're in. The lemmy.ml equivalent is : !community_requests@lemmy.ml. Same description applies, but that's the one for your instance.
My post is cross posted from there, actually. Odd they are ignoring or not seeing my post. :/
I'm missing all the important points I guess. Seems like you've done the right thing. The admins here are also the core devs team and they're under a lot of communication load right now. Hopefully they'll catch up to you, or reposting might be an option. I'm not sure what else you can do to get attention.
Thank you for your time
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