this post was submitted on 20 Sep 2023
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(Image is of VC 2015-2022 install error)

My friend asked me for some tech support with a Steam game which required an Unreal Engine themed Visual C++ installer. However, it stopped on VC 2019, and gave an error about a network resource. I tried uninstalling all other VC redists from 2015 to 2017, but 2017 did not want to repair or uninstall, but I had to use Revo Uninstaller to uninstall VC 2017. When I went to manually install VC 2015-2022, it gave me the same error for VC 2019 as with the Steam redist. What do I do?

Note: I tested this on my PC, and this does not happen. My friend's laptop also uses Onedrive.

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[–] d3Xt3r@lemmy.nz 4 points 1 year ago* (last edited 1 year ago) (1 children)

Typically when this happens, you'd want to point the parh to the source files it's asking for, but if you're not able to provide the exact source file (due to product code/version differences) then you'll need to get rid of the installation entries from the Windows Installer database.

Try running this troubleshooter first, and if that doesn't fix it you'll have to look around for a copy of MSIZap and zap the entires from the database. Then do any manual cleanups and let the game reinstall the runtimes.

If you're not able to reinstall the runtimes via the official installer, you could also try this repacked AIO runtimes.

[–] tester1121@lemmy.world 2 points 1 year ago

The troubleshooter worked, it found a copy of VC 2019 and 2015, and the game now runs. Thank you!

[–] TheBSGamer@lemmy.world 2 points 1 year ago (1 children)

Have you tried just browsing and pointing back to the installer that you downloaded for C++ 2019? Seems counter-intuitive but I've done that before and it works.

[–] tester1121@lemmy.world 1 points 1 year ago

It didn't work.