No clue where you're living but this sounds a lot like the reality of ordering online in rural Ohio these days. The best anti-capitalism propaganda out there is how bad the buying experience is these days. Especially if you are trying to specifically buy something slightly obscure or often copied? I find I have to try to buy something 3, 4 times before I get it right. At least it has ended shopping for fun in my life I guess.
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Not trying to scare you, but... if you can afford it, order the replacement before mailing in the one you got, or you risk getting back the same one.
If a mains connection would help bridge the gap, couldn't you get one of those Type-1 adaptors and plug in on an EV charging point every now and then?
I'm aware that that's not how you're supposed to use a charger, but under the hood it's simple enough and should get you access to a 120 resp. 240 volt socket pretty much anywhere.
What I have is a 120V/15A standard connector, which is attached to a 24V/17A charger, so to fully charge 7.7kWh is an overnight affair.
I was thinking about something like this (link to evil employee-exploiting megacorp ahead - booo!): J1772 to NEMA 5-15 adapter in tandem with a 110-240V to 27.6V power supply with a bit of oomph (like this, provided we're talking about lead batteries) should give you access to several charge points in most towns. Assuming that I'm not missing a problem that's obvious to you.
Is there a way for us to exchange small pieces of information in private? No promises but I might be able to help you out with the hardware.