741

A former jockey who was left paralyzed from the waist down after a horse riding accident was able to walk again thanks to a cutting-edge piece of robotic tech: a $100,000 ReWalk Personal exoskeleton.

When one of its small parts malfunctioned, however, the entire device stopped working. Desperate to gain his mobility back, he reached out to the manufacturer, Lifeward, for repairs. But it turned him away, claiming his exoskeleton was too old, *404 media *reports.

"After 371,091 steps my exoskeleton is being retired after 10 years of unbelievable physical therapy," Michael Straight posted on Facebook earlier this month. "The reasons why it has stopped is a pathetic excuse for a bad company to try and make more money."

top 50 comments
sorted by: hot top controversial new old
[-] flop_leash_973@lemmy.world 19 points 2 days ago

Anything related to healthcare has no business being any closer to the whims of "the market" than the public roads.

It would be unheard of for a government to stop maintaining a public road because whomever was supplying some ingredient of the asphalt said that particular mix is "to old and the new mix is not compatible with the roads created using the old mix".

They don't want to do it anymore, fine, then provide whatever is needed for someone else to maintain it for the cost of the materials to print/email/upload to GitHub the technical documents. It should not be legal to get someone hooked on your life altering medical device then rug pull them like this.

[-] SapphironZA@sh.itjust.works 117 points 3 days ago

Prosthetics that are no longer supported, should be fully open sourced.And the copyright should immediately expire.

Support your products, or let others do it.

[-] Azal@pawb.social 41 points 3 days ago

I work as a biomed, our hospital had to buy completely new sets of a type of ultrasound machine we have. Why?

Because in order to do the yearly preventative maintenance you have to go through the manufacturers program to test calibration. They stopped supporting it this year and shut it down. Legit these machines were working just fine, but now in order to keep up with verifying accuracy they're essentially bricked. They did it on the exact day they hit the year mark that they legally were required to support in order to sell medical grade equipment passed.

This is only going to get worse, not better.

[-] Zementid@feddit.nl 4 points 2 days ago

Strange that politics who call for deregulation never deregulate useful things.

But just out of interest, what happened to the devices?

[-] Azal@pawb.social 2 points 2 days ago

Strange that politics who call for deregulation never deregulate useful things.

Funny that right? Those that call for deregulation would probably call for deregulating the legal time frame that a company has to support their devices.

And as to what we did with ours, effectively trash. We have a medical junk guy who comes through yearly and picks up the stuff thats getting thrown out, he parts pieces out he can sell, sells scrap otherwise, etc. Also sells a lot of equipment to smaller hospitals out in rural that will make do, and a lot of stuff we have goes to Project Cure which sends medical devices out of country to places in need. The funny part about the rural hospitals and Project Cure is... neither of those can happen because, as I said earlier, can't verify their accuracy anymore so for my hospital, about 30 units of trash in one day.

[-] Zementid@feddit.nl 1 points 2 days ago

Shit man... you should get in contact with a maker space or hacker space. Maybe a bounty on Hackaday which just jailbreaks those devices. At least they stay useable (I would love to tinker around with one of these, and so would probably a lot of makers).

Thanks for the answer. Really a sad world we live in.

[-] SirEDCaLot@lemmy.today 25 points 3 days ago

Absolutely 100% this. Or at the very least, have all schematics and software source code and other such things placed in escrow so if the company refuses to support them there is some kind of option. This goes double for anything implanted.

[-] cordlesslamp@lemmy.today 9 points 3 days ago

The IP and copyright laws is century old and in dire need to get reformed. Nintendo being able to takedown a video just because it show the title screen of one of their game for literally a split second is ridiculous. Or a studio able to take all of the revenue from someone's video because they hummed a tune for a few seconds.

[-] kritzkrieg@lemm.ee 2 points 2 days ago

Tbh, I didn't even think prosthetics could be proprietary. It's kinda ghoulish to make it so they can be "outdated" when needing minor stuff repaired.

[-] brbposting@sh.itjust.works 198 points 4 days ago

Fortunately, Lifeward eventually capitulated and Straight was able to get his exoskeleton repaired — but that was only after an intense campaign in which he went on local TV, got highlighted in a horse industry publication, and gained steam on social media. If it weren't for that, he could still be struggling to find a way to get his mobility back again.

Uhg, needed bad PR before they changed their mind

[-] RecluseRamble@lemmy.dbzer0.com 37 points 4 days ago* (last edited 4 days ago)

got highlighted in a horse industry publication

Wait what?

Edit: duh, he was a jockey. I should let the moment of confusion settle before replying.

load more comments (1 replies)
[-] jaggedrobotpubes@lemmy.world 124 points 4 days ago

This is why nobody should ever put any tech in their brain. Among 50 billion other reasons.

[-] Maggoty@lemmy.world 78 points 4 days ago* (last edited 4 days ago)

Oh that already happened too. A bunch of blind people got implants and the company abandoned them.

[-] LiveLM@lemmy.zip 12 points 3 days ago

The first thing that came to mind.
This is turning into a pattern now, fuck, I wish the lawmakers would fucking do something about it!

Context for other readers: 'Their Bionic Eyes Are Now Obsolete and Unsupported' by Eliza Strickland and Mark Harris.
It's a disgrace.

load more comments (2 replies)
[-] Phoenicianpirate@lemm.ee 11 points 3 days ago

That came to mind, too. If this shit isn't open source it is not worth spit.

load more comments (2 replies)
load more comments (1 replies)
[-] nothingcorporate@lemmy.world 148 points 4 days ago

The future is stupid, we were promised jetpacks, not planned obsolescence mobility devices.

[-] TheDarksteel94@sopuli.xyz 18 points 4 days ago

Oh, we already have jetpacks. They're just not affordable for the average person and are insanely dangerous to fly with. Also, afaik, they only get less than an hour of flight time.

[-] pingveno@lemmy.world 5 points 2 days ago

I was ready to hear something like a story from someone who had signed onto a medical trial and was upset the trial was ending. Nope, instead an absurdly short support period that seemingly is fed by the same culture of replacement over repair that has infected our economy.

[-] butwhyishischinabook@lemmy.world 28 points 3 days ago

Ghost in the Shell called it thirty years ago.

[-] Zip2@feddit.uk 77 points 4 days ago

Poor guy, I guess legally he hasn’t got a leg to stand on.

[-] Akasazh@feddit.nl 20 points 4 days ago

Thnx, that was some dark humor that really hit the spot for me.

[-] Phoenicianpirate@lemm.ee 28 points 3 days ago

This is something I wish cyberpunk media touched more on.

One thing I always thought about when playing cyberpunk 2077 is why wouldn't companies have a failsafe for their equipment being used against them. In the game, you can use cyber decks from Arisaka and Militech and be able to hack and assault their infrastructure and employees with impunity.

I am not really sure companies would allow that...

[-] III@lemmy.world 15 points 3 days ago

Overlooking the concept of a failsafe? How did they get past the concept of the subscription model?

load more comments (2 replies)
[-] Omniraptor@lemm.ee 11 points 3 days ago

Presumably those failsafes can be circumvented and your character being a cool hacker applies those exploits to their hardware.

load more comments (5 replies)
[-] drunkpostdisaster@lemmy.world 8 points 3 days ago

That's the problem with cyberpunk as a genre. Its to cool. The first Deus Ex did it right. If it was in the hands of a better developer Watch Dogs could have too.

[-] aesthelete@lemmy.world 9 points 3 days ago

why wouldn’t companies have a failsafe for their equipment being used against them

Because they got tired of paying for the whiny engineers that would have to implement the failsafe and so they fired them all.

[-] III@lemmy.world 11 points 3 days ago

so they fired them all

Even fictional evil companies need to meet goals set by the board.

[-] mechoman444@lemmy.world 25 points 3 days ago

I work in appliance repair. My favorite appliance to fix are sub zero refrigerators. They're easy to work on, straight forward and the company continues to support their product as far back as models from the 1970s.

Subzero makes nothing more than household appliances a thankless industry plagued by planner obsolescence and they can supply parts for their appliances longer than a medical company.

[-] Liz@midwest.social 7 points 3 days ago

So I looked them up, and the cheapest home-style refrigerator they sell costs $10,000. Am I missing something or are they really just that expensive?

load more comments (3 replies)
load more comments (2 replies)
[-] HawlSera@lemm.ee 10 points 3 days ago

[Insert Steel Ball Run Reference Here Because Someone Mentioned A Paralyzed Jockey]

Anyway...

Human Greed is what's obsolete and it is beyond past time to end support for it.

[-] ChaoticNeutralCzech@feddit.org 18 points 3 days ago

Imagine if Intel snapped and disabled Stephen Hawking's wheelchair and computer, and he needed to pay for a new one with a different voice, absolutely helpless without it.

[-] TheDeepState@lemmy.world 39 points 4 days ago

He shouldn’t stand for this!

load more comments (5 replies)
[-] stupidcasey@lemmy.world 14 points 3 days ago
[-] Sam_Bass@lemmy.world 6 points 3 days ago

cant a battery be rigged to fit? no modders around?

[-] antlion@lemmy.dbzer0.com 11 points 4 days ago

371k steps over 10 years is like 100 steps per day. Is it really slow, or did he only use it once a week?

[-] partial_accumen@lemmy.world 32 points 3 days ago

My guess is he would use a wheelchair at home where the area is prepared to accommodate it. The exoskeleton is likely slower and harder to wear around the house, but can make him mobile in places where a wheelchair can't go.

load more comments (1 replies)
load more comments
view more: next ›
this post was submitted on 02 Oct 2024
741 points (98.8% liked)

Technology

58437 readers
4487 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS