I shop at Costco. I don’t mind scanning my card. I suspect anyone who shops at Costco does not care one way one another. This isn’t news, and anyone getting irate about this should find a new topic.
this post was submitted on 07 Aug 2024
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Agreed. The only change is a machine scanning your card rather than a pair of eyeballs.
Doesn't the card go into a machine at the checkout anyways? They're just changing the location of the machine, really, not introducing something new.
I wouldn't be surprised if you had to scan the card twice now because of this though. I doubt they'd have the ability or foresight to scan as they walk through the door and nowhere else.
I literally don't see the difference. My card gets checked by a person up front anyway. Who cares if it's now digitally scanned?
Now give me the option to skip the line by scanning and paying for my stuff via phone and the only person I absolutely have to interact with is the one who checks my cart as I'm leaving.
Who cares if it's now digitally scanned?
I do. It will be a massive annoyance for me because instead of just flashing my card as I walk in and starting shopping, I'm probably going to have to queue up and wait to be scanned if there's any kind of a rush.
I try to get there near open because it's less crowded over all and I don't want to deal with shoulder to shoulder shopping, but that means I'm going to have to get in line with 40 other people before I can get to shopping.
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I am confused, don't they scan your card before you check out?
Yes, but you're more likely to run into an irate person when you turn them away with a cart full of groceries then you are if you turn them away at the door. Plus it reduces the wasted time of employees who have to unload said cart.
Yep, I think this is part of the answer.
I'm guessing another is identifying which members are primarily using membership card and cash, membership attached to an alternative FOP from their in-house charge (Citi currently), and digital native customers who are all in on the ecosystem.
Those data points can be used in several manners as Costco can glean valuable marketing insights into their customer base, their shopping habits, and their frequency. More than likely it will be used in ongoing in-house charge provider negotiations to ensure favorable terms for offering their services exclusively.
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Apparently the issue is cheaters using the self-checkouts according to the employee I talked to.
So now we all have to jump through more hoops instead of having another cashier or two. Ironically, there were extra staff at the door enforcing the scanning.
The scanning is also supposed to bring up your picture for identification.
They don't have a picture for me on file and gave me crap when I scanned. I just showed them my license and went on my way. I don't need my face linked to my name all over the internet when they get hacked next year.
They don’t have a picture for me on file and gave me crap when I scanned. I just showed them my license and went on my way. I don’t my face linked to my name all over the internet when they get hacked next year.
I get that, but its a private club. If its part of their membership rules your choices are comply or not be in the private club.
Yep, totally get it. I'll squeeze by as long as I can for the sake of privacy.
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The article makes it sound like they are doing this to speed up check out, and also to stop people from abusing the cheap hot dogs.
The only other thing I can think of is the possibility that people are getting in with expired cards to bypass the single guest per member limit, and then pooling their purchases once they're inside at the self checkout. Seems like a bit of a stretch, but it could happen.
But you do not need a membership card to access the food court, and in some states the food court is actually outside of the entrance. So I am going to have a little bit of doubt in the idea that this has anything to do with hotdog abuse. No offense intended!!
I just saw below it maybe varies from state to state on the food court - https://lemmy.world/comment/11638385
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Hot dogs aren't wrapped anymore and buns got smaller. Fuck the new guy.
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The scanners also spare Costco employees from having to ask shoppers for membership cards at registers and self-checkout, speeding up the process of entering and checking out, the Galanti told CNN.
Wait, one of the things is that Costco has is that it actually stores purchases on your account (this is especially useful for returns).
How do they connect purchase with your account?
Does this mean that they will use facial recognition? That's not that cool...
Same way all the other stores do? With your card number
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Are they changing policy that the food court and pharmacy are accessible to everyone? That’s in my membership agreement.
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Is the real play here to try and make account sharing more difficult? Encourage more membership purchases?
Been a shopper there for 30 years - they're not a company that makes changes willy nilly. Even if you can get into the store without a card, you can't buy anything without one. Surely the cost of sneaky samplers isn't the main thrust of this.
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Costco in the UK have been scanning cards since covid. It started as a way to limit numbers in store then someone probably went and looked at the data.
They're are two stores close to me, and I've been to both of them this week. One of them had the scanner, the other didn't. I'm not really sure how it helps them, but it didn't hold me up any either.
what... they have been doing this for quite a while already
Probably depends on the store. The one near me scans them some days but not others. I've never understood what the policy is.
They've already been doing it for a month up here in Ottawa, Canada
I wonder if this is a way to get rid of the two greeters at the door.
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