this post was submitted on 01 Aug 2024
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[–] stoy@lemmy.zip 25 points 3 months ago (1 children)
[–] Crismus@lemmynsfw.com 14 points 3 months ago

Looks like they learned from Gamestop how to value items.

[–] TommySoda@lemmy.world 12 points 3 months ago* (last edited 3 months ago) (4 children)

Is Newegg shit now? It's been a long time since I've used them. Probably the last time I built a new PC back in like 2018. Is this a situation like seeing an old friend from highschool only to find out they are a raging alcoholic? I'm just out of the loop and that seems stupidly low.

[–] RunawayFixer@lemmy.world 24 points 3 months ago (2 children)

Gamer's Nexus did at least one video on bad Newegg sale practices and customer service about 2 years ago. A fun watch if you like trainwreck stories.

A few years ago Newegg was bought by foreign investors and it's now a prime example of the various ways in which bad leadership, focused on short term profits, can damage a company in the long term. Newegg isn't the only company that is suffering from that short term thinking, but as it turns out, the audience for computer parts is a bit more critical and mobile than people who shop on Amazon, so Newegg has had a fast decline.

[–] barsquid@lemmy.world 5 points 3 months ago (1 children)

Is there a good alternative? I used to buy exclusively Newegg. It used to be so easy to put together a computer having a trusted source.

[–] Dark_Arc@social.packetloss.gg 9 points 3 months ago (1 children)
[–] DannyBoy@sh.itjust.works 1 points 3 months ago (1 children)

There's no Microcenters in Canada. Newegg's free shipping from their Canadian warehouse is next day for me so I'm happy using that.

[–] scutiger@lemmy.world 4 points 3 months ago

Canada also has better consumer protection laws, so Newegg Canada is typically better to deal with.

[–] Yokozuna@lemmy.world 4 points 3 months ago

Yep, I used to buy all my parts from there. Now I just use it to compare specs of similar parts and search for things because that all it's pretty much good for now. I'll go buy the parts else where

[–] psvrh@lemmy.ca 17 points 3 months ago (1 children)

Yes.

They got significantly worse after they were acquired in 2016, and they're effectively another dropshipper, albeit with a better search function.

[–] xuv@lemmy.blahaj.zone 10 points 3 months ago (1 children)

So that's what happened.

The last time I bought from them (a few years ago now), I chose to buy an item from them instead of Amazon, to support less monolithic companies and because they used to have good reputation. I did this even though it was a few dollars more for the same item (like $23 vs $20, I think it was a dvd drive). It turns out they were just buying the Amazon item and reselling it at the higher price, it arrived in the original Amazon box with a new shipping label slapped on top.

[–] scutiger@lemmy.world 3 points 3 months ago

Newegg is a shop and a marketplace. Just like Amazon, they sell their own stuff, and they allow others to sell on their marketplace. If you buy a product from Newegg itself, it's coming straight from Newegg, but other sellers will often just have stuff shipped to you from Amazon.

[–] lemmyng@lemmy.ca 10 points 3 months ago

They've been shitty for a long time, with a history of refusing RMA, damaging items during RMA, selling clearly damaged/used items as new, etc. This is just another turd on the pile.

[–] YeetPics@mander.xyz 4 points 3 months ago

Had a PSU ship about 6 weeks after their posted expected delivery date a few years ago. Since then I won't ever buy from them again.

[–] psvrh@lemmy.ca 4 points 3 months ago

Wow, that's a high-wattage discount on the Intel i9.