this post was submitted on 19 Jul 2024
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Major IT outage affecting banks, airlines, media outlets across the world (www.abc.net.au)
submitted 3 months ago* (last edited 3 months ago) by rxxrc@lemmy.ml to c/technology@lemmy.world
555 comments fedilink hide all child comments
 

All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It's all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We'll see if that changes over the weekend...

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[โ€“] thehatfox@lemmy.world 32 points 3 months ago* (last edited 3 months ago) (1 children)

Might seem easy to someone with a technical background. But the last thing businesses want to be doing is telling average end users to boot into safe mode and start deleting system files.

If that started happening en masse we would quickly end up with far more problems than we started with. Plenty of users would end up deleting system32 entirely or something else equally damaging.

[โ€“] Ookami38@sh.itjust.works 7 points 3 months ago

I do IT for some stores. My team lead briefly suggested having store managers try to do this fix. I HARD vetoed that. That's only going to do more damage.