Sysadmin

7682 readers

141 users here now

A community dedicated to the profession of IT Systems Administration

No generic Lemmy issue posts please! Posts about Lemmy belong in one of these communities:
!lemmy@lemmy.ml
!lemmyworld@lemmy.world
!lemmy_support@lemmy.ml
!support@lemmy.world

founded 1 year ago

MODERATORS

DarraignTheSane@lemmy.world

00Lemming@lemmy.world

L3s@lemmy.world

InfluxDB Cloud shuts down in Belgium; some weren't notified before data deletion (news.ycombinator.com)

submitted 1 year ago* (last edited 1 year ago) by nulldata@fedia.io to c/sysadmin@lemmy.world

5 comments fedilink hide all child comments

Apparently they only sent 3 notification Emails, which a large number of their customers are reporting they never received. No one at InfluxData thought to do a scream test or even check the traffic levels to the region before deleting the data.

you are viewing a single comment's thread
view the rest of the comments

[–] SubPrimeBadger@lemmynsfw.com 1 points 1 year ago

This is insane. The data is gone??? Why would you delete the instances? Think about it, they made a terrible decision to just stop services for no other reason than cost cutting. Customers were not fully aware and they randomly deleted everything. While still a horrible solution, they could have just shutdown the instances and had the data available for a period while they assessed the impact but no, they just went straight to delete. That is the most extreme example of incompetence that I’ve seen in a while.