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"Tipflation" may be causing tipping backlash as more digital prompts ask for tips (www.cbsnews.com)

submitted 1 year ago by RotaryKeyboard@lemmy.ninja to c/news@beehaw.org

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[-] BurningnnTree@lemmy.one 28 points 1 year ago

I made an online order for a restaurant a while ago, and there was a tip option with a message that said "100% of tips go toward supporting the restaurant." First of all that's a super vague statement, and secondly, that's not what tips are for. Tips are for supporting the specific people who serve me, not for supporting the restaurant as a whole. Why would I want to leave a tip when I don't even know where the money is going.

[-] RotaryKeyboard@lemmy.ninja 7 points 1 year ago

Obviously I can't be sure without knowing exactly which restaurant it is, but it is probably a message in response to how the delivery apps were capturing customer tips and delivery fees for themselves and sharing nothing with the restaurant. There was a period of time where restaurants were getting added to delivery apps without the restaurant's consent. They're probably trying to make you feel like you're supporting them by paying the tips and fees directly to them.

[-] omenmis@beehaw.org 2 points 1 year ago

I worked at a place that did this. We only saw the tips in the jar go to our pocket, we never saw the online or digital tips.

[-] ProfessorZhu@lemmy.blahaj.zone 1 points 1 year ago

That is horrifically illegal and you should have/should still sue

this post was submitted on 18 Jun 2023

168 points (100.0% liked)

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