Yeah. A machine doesn't have the flexibility and resiliency of a human. When a machine has a problem, it turns out defective products or nothing at all. A human can quickly identify and resolve a problem.

Sounds like the story of how Tesla almost died. Basically they were determined to implement maximum tech and automation, but it actually caused serious problems and bottlenecks with mass production. It was solved by ditching some systems and adding more humans.

I'm pretty sure this info came from M***, though. Taking credit for the epiphany, as the savior with the genius idea before the company was bankrupted.