this post was submitted on 25 Apr 2024
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I've tried installing it about a dozen times over the past year, but it always gives an "unable to get image" error. So I'm wondering if there's an alternative that does everything paperless does...but lets me use it

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[–] peregus@lemmy.world 4 points 6 months ago (1 children)

Have you tried with Docker? I've installed it more than a year ago, but if I'm not mistaken I've used their Docker compose.

[–] LazerDickMcCheese@sh.itjust.works 1 points 6 months ago (3 children)

Yeah, that was the error I got from the official install script

[–] thisfro@slrpnk.net 3 points 6 months ago (1 children)

Does "image" refer to the docker image in your error?

Yes, I believe so

[–] jaykay@lemmy.zip 2 points 6 months ago (1 children)

Have you tried the „From docker hub” method?

[–] LazerDickMcCheese@sh.itjust.works 0 points 6 months ago (1 children)

I tried it a few different ways, but I'll run some commands if you point me in the right direction

[–] jaykay@lemmy.zip 3 points 6 months ago (1 children)

Sure I’ll help you out best I can. First, I assume you’re on Linux and know docker a bit. I don’t know you so just trying to see what we’re working with here :)

[–] LazerDickMcCheese@sh.itjust.works 0 points 6 months ago (1 children)

Thank you! I've tried several distros, I couldn't get Docker to install on of most of them so I'm currently running Ubuntu. It took 5 or 6 guides, but I finally found some commands that let me install Docker. But I haven't found a Docker image I'm interested in that works for me yet. I figured this would be a simple one to start with

[–] jaykay@lemmy.zip 1 points 6 months ago (1 children)

Yeah, Ubuntu is fine, I run Ubuntu myself. From my experience, this is one of the painful containers to set up haha But okay let's roll with it. Personally, I did it with the "From GHCR/Docker Hub" option, and it took some tweaking. If you tried this option, where did you stop and what error did you get? Or do you want me to go step by step?

PS. For a more complete guide on homeserver, docker and stuff I recommend Smart Home Beginner. That's where I learned. You don't need his "Auto Traefik" stuff tho, so just ignore it

[–] LazerDickMcCheese@sh.itjust.works 1 points 6 months ago* (last edited 6 months ago) (1 children)

Thanks again, I got Docker sttup and I'm logged in. I just ran the paperless-ngx script from hub.docker again. It asked me questions, I used the machine's TailScale IP and default port for the URL, but I can't access it as intended so I made a mistake I suppose

Edit: I saved your link for later, thank you

[–] jaykay@lemmy.zip 2 points 6 months ago (1 children)

Most likely some networking problem. I would need to know your exact setup to maybe know what’s going on

[–] LazerDickMcCheese@sh.itjust.works 1 points 6 months ago (1 children)

OK, what would you like to know? Everything on my network is connected via TailScale. I have a Win11 PC, a Win10 PC, and a Pi running pi-hole (as an exit node). The Ubuntu distro is running in VM on the Win10 PC

[–] jaykay@lemmy.zip 1 points 6 months ago* (last edited 6 months ago) (1 children)

First see if you can ping the docker host to see if that’s reachable at all. Check what IP the ubuntu machine has and try and ping it from Win10. If we can do that we’ll troubleshoot further

[–] LazerDickMcCheese@sh.itjust.works 1 points 6 months ago (1 children)

My apologies for taking so long to respond. I've had network issues over the past week, everything has been so slow that low-res media streaming has been impossible. Turns out the Ubuntu instance was choking my resources, so I don't think it could be long-term feasible for me. Regardless, I can't measure my gratitude for you taking the time to troubleshoot this with me

[–] jaykay@lemmy.zip 2 points 6 months ago

Oh no problem. Glad I could… help? Haha If you still want to explore this, buying a cheap NUC from eBay could work. I bought one for £50 and it worked fine, as long as I didn’t have to transcode jellyfin lol

[–] rusty@lemmy.ml 2 points 6 months ago (1 children)

Hey, thank you! That's definitely progress. Not I have a new issue because I signed in through Github so not I have to reset a password that I never made haha I'll report back when support helps me out