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With recent Affinity acquisition by Canva, I wish more and more people try GIMP. But GIMP developer should match their UI layout to industry standard.
People from Photoshop, Affinity Photo, CSP, and other tools are confused with non vertical tool box.
People have been asking for that since at least 1998 so I wouldn't hold your breath waiting for it to happen.
Is this a joke? If someone can't correlate a square box full of tools with a rectangular box full of tools then I'm surprised they managed to turn their computer on.
I mean that is basically what people's UI complaints usually boil down to: things are in different places than where I'm used to.
I'm pretty sure majority of people will understand once they try GIMP, but first impression of familiarity do effect people's retention.
It's open source. Support the devs or help out yourself.
I do, but in a different way. I generally report bugs or triaging bugs.