Amazon driver put cardboard package in cardboard recycling bin due to be collected this week... delivery note explaining where parcel was had been placed in the bin too
this post was submitted on 04 Mar 2024
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Where I live Amazon has started a new thing where expensive items have a one time password needed at the time of delivery. So basically unless you are available at the exact right moment and the delivery driver isn't an idiot, you are going to have issues. I live in a building with a concierge which you'd think would be helpful, but they actually seem to try actively to be unhelpful.
Can't see that lasting long...
I hope not. It does seem though that Amazon makes really stupid decisions and then sticks with them. Another example, at my local whole foods you used to be able to walk in, hand a return to a worker who would scan your QR code and you'd usually be on your way in 30 seconds.
They replaced that process with a stupid machine that is hard to use, fails often, and requires a worker's intervention anyhow. It went from 1-2 minutes total to do a return to possibly 20 minutes because it's so slow a line can form. They've stuck with that for the last 6 months, and it doesn't seem like they're hearing feedback from their workers. I have to believe the workers must have complained a lot since it's god-awful.
I think it has something to do with crime rates. Due to a very weird way in which the police report crimes any crime that they don't have the exact location for, they just default to the police station which is just down the road from me so as a result my area is apparently extremely high in crime (it isn't). I think Amazon do it based on whether or not they think people are going to steal the package and they figure a high crime area is an area where package theft is common.