this post was submitted on 24 Feb 2024
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This is the best summary I could come up with:
A malfunctioning vending machine at a Canadian university has inadvertently revealed that a number of them have been using facial recognition technology in secret.
Invenda, the company that produces the machines, advertises its use of “demographic detection software”, which it says can determine gender and age of customers.
It claims the technology is compliant with GDPR, the European Union’s privacy standards, but it is unclear whether it meets Canadian equivalents.
In April, the national retailer Canadian Tire ran afoul of privacy laws in British Columbia after it used facial recognition technology without notifying customers.
The government’s privacy commissioner said that even if the stores had obtained permission, the company failed to show a reasonable purpose for collecting facial information.
The University of Waterloo pledged in a statement to remove the Invenda machines “as soon as possible”, and that in the interim, it had “asked that the software be disabled”.
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