this post was submitted on 16 Jun 2023
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Technology

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49
Comcast complains to FCC that listing all of its monthly fees is too hard (arstechnica.com)
submitted 1 year ago by Fmstrat@lemmy.one to c/technology@beehaw.org
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The FCC rules will force ISPs to accurately describe fees in labels given to customers, but Comcast said it wants the FCC to rescind a requirement related to "fees that ISPs may, but are not obligated to, pass through to customers." These include state Universal Service fees and other local fees.

As Comcast makes clear, it isn't required to pass these costs on to customers in the form of separate fees. Comcast could stop charging the fees and raise its advertised prices by the corresponding amount to more accurately convey its actual prices to customers. Instead, Comcast wants the FCC to change the rule so that it can continue charging the fees without itemizing them.

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[–] unwillingsomnambulist@midwest.social 7 points 1 year ago

Doesn't matter what their brand of the month is, Comcast is awful. Yeah their service is the fastest (on paper) in my neighborhood, but after the F-tier experience I had with them for several years, I settled for slower service with a different company that's been more consistent and cheaper (and still somehow manages to have faster upload speeds than even Comcast's 1Gbps plan). Bunch of whiny piss babies, they absolutely should be forced to comply with this rule and reveal precisely how they screw their customer base.