this post was submitted on 11 Feb 2024
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[–] jaschen@lemm.ee 60 points 9 months ago (1 children)

Don't go to any authorized repair center unless it's still in warranty. Those people don't care about you or your things. They are obligated to service you. Any 3rd party repair person has to work triple as hard and give you double the service to win your business.

[–] KoalaUnknown@lemmy.world 31 points 9 months ago

As someone who used to work at and Apple and Samsung authorized repair center, it’s not that we don’t care. It’s that Apple and Samsung control every single thing we do and will fine us for deviating from their rules.