this post was submitted on 20 Jan 2024
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A visitor from the U.S. got more than they asked for at a Toronto hotel restaurant when they ordered a cheeseburger on Monday night that was served with a waiver on the side.

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[–] Showroom7561@lemmy.ca 91 points 10 months ago (15 children)

After reading the article, I'm on the hotel's side.

If someone asks for meat to be prepared in a way that Health Canada says is below the optimal temperature to kill pathogens, then the customer is putting themselves at risk and should bare any liability.

If someone asked for unpasteurized milk, raw eggs, or live seafood, I'd expect them to get the same waiver.

Seems quite sensible.

[–] howrar@lemmy.ca 20 points 10 months ago (7 children)

I would be as well were it not for one small detail, and it's that the waiver was presented after they started eating.

[–] malle_yeno@pawb.social 21 points 10 months ago* (last edited 10 months ago) (1 children)

No, still on the restaurants side. Like yes, it was a mistake and they should have presented it earlier, but asking for a burger to be done medium isn't a common thing here in Canada. They might not have thought about the waiver until then.

Edit: my point here is that this article is presenting the waiver itself as some kind of wrongdoing or indictment about the restaurant's quality/safety. To me, this seems wrongheaded and the timing of the waiver being brought out seems more like "whoops we forgor" thing than a "desperately covering our ass" thing -- since again, medium burgers aren't really a thing here.

I'm not going to fault the hotel for trying their best to please customer requests and the customer being Pikachu shock faced when he's asked to not sue the restaurant for accommodating his McDeath Burger extra value meal.

[–] Sagifurius@lemm.ee -4 points 10 months ago (1 children)

There's a literal west coast burger chain that serves medium as standard. Just cause you don't ask for something doesn't make it uncommon.

[–] Auli@lemmy.ca 3 points 10 months ago (1 children)

Don't care it's still very uncommon here. Order a burger at a restaurant in the states they ask you how you want it like ordering a steak. Order a burger in Canada they do not.

[–] Sagifurius@lemm.ee -1 points 9 months ago

You don't know shit about Canada.

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