this post was submitted on 09 Jul 2023
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[–] treefrog@lemm.ee 72 points 1 year ago (5 children)

Worked in tech support for a satellite based Internet company that oversold its bandwidth on one of the satellites.

We told customers on that beam we were working on it. The actual solution was attrition. Eventually enough customers would quit that service would be better for those that remained.

[–] Bucket_of_Truth@lemmy.world 11 points 1 year ago

This was a decade ago, but when my mom signed up for Dish Network I asked the installer about getting the internet package. He laughed and said to avoid it like the plague. The guy claimed that at the time Direct Tv and Dish Network used the same satellites for internet, two of them to be exact. The rates for using the service went up with high server load and it was only really usable after midnight.

I ended up building a Cantenna from two Bush's Baked Beans cans and $15 worth of radio equipment from radio shack and "borrowing" free Wi-Fi from a mansion about a mile away.

[–] Nihilistic_Mystics@lemmy.world 6 points 1 year ago (1 children)

Did you guys sell to the US Midwest? My parents tried a satellite service and it went quickly from the best option available to them absolute trash. They switched back to their <1 mbps local ISP after a few months.

[–] treefrog@lemm.ee 1 points 1 year ago (1 children)

this was almost twenty years ago.

Ah, too long ago then.

[–] TheGod@lemmy.world 6 points 1 year ago

Ah the classic, we fucked up but cant do anything about that. Lets just wait until it solves itself and endure or ignore the complaints and bad rep

[–] arc@lemm.ee 3 points 1 year ago (1 children)

Starlink must be getting like that in some places. The further away from civilization you are, the better the service. Use it in the footprint of a city and you'll probably regret it.

[–] Shardikprime@lemmy.world 1 points 1 year ago

Why use it on a city tho

[–] pissclumps@lemmy.world 1 points 1 year ago (1 children)
[–] treefrog@lemm.ee 1 points 1 year ago

wildblue.

no idea if they're still in business