this post was submitted on 10 Jul 2023
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Help. Accidentally enabled 2FA and now I was signed out and I can't sign in again (lemmy.world)
submitted 1 year ago by N00b22@lemmy.world to c/lemmy_support@lemmy.ml
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Writing this from LemmyWorld because I can't access my lemmy.ml account.

I enabled 2FA and I was told to go down for instructions, yet no instructions were down the page. Days later I was signed out and now I can't log in because it asks for a non-existant 2FA code. How do I sign in? Thanks

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[–] Iridium@lemmy.world -2 points 1 year ago (1 children)

The instructions were there, you just didn’t do the second step which was to refresh the page. It’s a janky way of setting it up for sure, but the green popup notification did have the correct steps.

Your account is most likely lost.

[–] N00b22@lemmy.world 3 points 1 year ago (1 children)

No they weren't there. I use Firefox and when I try to click on the button Firefox says it doesn't know how to open the protocol.

[–] lckdscl@whiskers.bim.boats 2 points 1 year ago

That link contains the hash needed for your OTP generator. It definitely isn't clear but you had to copy the link and paste it to your OTP app instead of clicking on it.