this post was submitted on 15 Dec 2023
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Showerthoughts
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I don't even want a card. Name or phone number or I just don't use their "rewards" program.
My idea was to make customers use a sturdy bag instead of one-use plastic ones.
Then just stop having single use bags. No need to be annoying AF by forcing them into one alternative that sounds janky anyway.
What makes it sound janky?
Having to get a scanner to read a chip in a huge bag would be cumbersome as hell.
As it doesn't exist yet, we can imagine anything. Like thesr chips being in handles for example.
Which would be cumbersome.
I would've loved to have me and you being managers of the same shop in neighboring districts to test it and see if I'm wrong.
It doesn't take a real world test to know you're wrong. It's as simple as thinking about it for a couple minutes. It's a solution to a problem that doesn't exist. Having the chip built into a bag means they have to scan the bag which means they have to orient a bag around to get it positioned correctly for scanning. This is objectively more difficult than using a card.
Also, you now have to deal with all the problems that come with bags if the chip is built into the bag you have to use THAT bag for that store. You can't find a bag, crate, whatever that is to your liking and use it when you go shopping. You have to carry the specific bag for the specific store you are going into instead of getting one that you use everywhere which means having a bunch of different bags for all the stores you go to. If the bag is damaged you now have to get an entirely new bag instead of just a replacement card. If you live with other people that also have their own memberships then you will have to keep even more bags around.
In spite of your adamant conclusion, I would've liked this being tested. In a fashion of some Discovery Channel's older programs. The battle royale of marketing practices.
Having the design of this bag, the check out zone, the cart under control, one can dictate how it would work. You can even place it on the bottom and have it automatically scanned as it rolls through a checkout table. Or, if it stays in a cart (and you can adjust it to be 1:1 to cart size), a chip on the side can also be read by the scanner on a side of said table. So many variants.
I don't see how it's more confusing than having all these loyalty cards. If it's a general store like Walmart, Auchan you visit daily (or weekly) and buy most things here, it's not really a problem. If they are freely interchangeable and have just one tier of price-cutting (like my cards in a local Lenta general store do), you don't need bags for every person in your household, you can bring any one at hand.
And it should be build at expense of the store and have a symbolic price, say $1, but being alike to IKEA ones - those I pick with myself everywhere by choice because I know they would carry 30kg of groceries if I'd need that. This investment into loyalty of returning customers and having brand being associated with zero waste wouldn't be for nothing. If it's not a metropolitan area, but a rural one, I think these bags would be, just like Xerox, a new coloquial naming to all good bags one encounter. They'd carry your ad everywhere, and everyone would know it's from Your-Store. And having that thing at hand promising you better prices at Your-Store, you'd probably come here, not to Other-Store.
Why? Sounds terrible. So many down sides.
Arguably, it's better than selling metal straws. Lots of single-use plastic is used for shoping bags alone. And these loyal customer cards... Why not to make them one thing?
There is so much less plastic bag litter here in NJ since we banned single use plastic bags. Its not hard to keep a couple reusable bags in your car.
That had nothing to do with this topic. The topic here is having a rewards chip built into a bag, which is what i was saying is a bad idea.
Didn’t sound like that was the part you were objecting to given this is the comment you replied to.
Welcome to Europe, we are actually doing great
You have reward card chips in your shopping bags?
Non reusable plastic bags are banned, we use sturdy re-useable ones
But that has nothing to do with this topic. The topic here is having a rewards chip built into a bag, which is what i was saying is a bad idea.
What are some down sides?