Selfhosted
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
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It's still baffling for me that none of their "budget-cloud" (Hetzner, OVH) providers have not gotten into this segment of taking open source packages and offer as a turn-key system.
It exists, but it's generally really small shops that I wouldn't feel comfortable recommending.
The bigger hosting providers are fine with the status quo, because it means their support tickets are from people who at least know something about anything rather than complete noobies who need help resetting their password (not that there's anything wrong with that, it's just higher volume and not what hetzner staff is trained on)
They could solve your last point by providing a community forum like Discourse or even Lemmy, and saying that support for the packaged software is an extra charge.
Hetzner has Nextcloud in their your-storageshare.de offer. It's a hosted instance which you are admin of. About 5 Euros a month for 1 TB of storage for the smallest tier. This was the way I chose after years of self hosting. Your-storageshare is awesome and I don't get tired of recommending it. Maybe I should ask for a commission at some point...
it's a hell of a lot more work and liability than just renting the server space and letting the user do 'whatever' with it.
Netcup offers it with their groupware. I assume it's just a mail cow stack.