this post was submitted on 07 Dec 2023
372 points (96.0% liked)

Technology

59377 readers
2961 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[–] Sneptaur@pawb.social 109 points 11 months ago (4 children)

But half of their modern printers require a monthly paid subscription to even function. They need to stop doing that.

[–] gregorum@lemm.ee 81 points 11 months ago (1 children)

people need to stop buying HP printers

[–] Hyperreality@kbin.social 95 points 11 months ago (1 children)

They did.

They now rent them through a monthly paid subscription.

[–] gregorum@lemm.ee 28 points 11 months ago

zing!

so shitty, though

[–] Assman@sh.itjust.works 17 points 11 months ago (4 children)

Hang on, I've had the same Brother laser printer for 10 years. Are you telling me there are for real subscription services for printers now?

[–] Darkassassin07@lemmy.ca 16 points 11 months ago

Yup, a subscription that sends you ink and paper as needed (printer reports you need ink soon, sends an order automatically)

Some are even billed per-page printed.

If you cancel or remove your payment method: the ink you currently have stops working.

[–] BearOfaTime@lemm.ee 10 points 11 months ago (1 children)

Yep.

HP is especially known for pushing ink subscriptions. There was some news about it recently, which is why this article exists, he's justifying their shitty behaviour.

[–] Assman@sh.itjust.works 3 points 11 months ago

Well I for one am disgusted

[–] sorghum@sh.itjust.works 4 points 11 months ago (1 children)

Amateur, I have my HL5170DN from 2006 still going strong

[–] Assman@sh.itjust.works 3 points 11 months ago* (last edited 11 months ago) (1 children)

I mean I use the thing like once a year. By some miracle I've never changed the toner (ink? Not sure, never bought it)

[–] sorghum@sh.itjust.works 2 points 11 months ago (1 children)

Here's my maintenance page, I'm not a heavy user, but when I do print, it's usually a sizable job.

[–] NaoPb@eviltoast.org 2 points 11 months ago (1 children)

Is that drum info not reading right or is it due for a replacement?

[–] sorghum@sh.itjust.works 2 points 11 months ago (1 children)

It needs to be replaced. It's about 15,000 pages past life expectancy

[–] NaoPb@eviltoast.org 1 points 11 months ago

Ah, that explains it.

[–] Sneptaur@pawb.social 4 points 11 months ago

There have always been for all brands, but they are usually part of a leasing contract for businesses. The new thing is that HP is trying to trick consumers into similar contracts even though most have no need for it.

[–] knotthatone@lemmy.one -3 points 11 months ago (2 children)

The ink plan isn't required, you can still use regular cartridges.

[–] greybeard@lemmy.one 15 points 11 months ago (2 children)

But they do require you create an account and register the printer before it will function with their newer consumer printers.

[–] PinkPanther@sh.itjust.works 4 points 11 months ago (1 children)

Wait, what? I've never heard about this before. It doesn't change my mind that HP can go fuck themselves. I boycott because they have shit products and customer support. And I tell everyone I meet about it. Imagine me as a CrossFit vegan, only with an unhealthy hatred for HP.

[–] verity_kindle@sh.itjust.works 1 points 11 months ago

I like that analogy.

[–] Nollij@sopuli.xyz 3 points 11 months ago

Business/Enterprise printers too, at least some of them....

[–] Sneptaur@pawb.social 4 points 11 months ago (1 children)

It depends on the model, some actually require some level of subscription to even function.

[–] knotthatone@lemmy.one 1 points 11 months ago (1 children)
[–] Sneptaur@pawb.social 1 points 11 months ago

Any model that comes with an HP+ free trial subscription will stop working after the trial ends. You can then go out and buy “non instant ink” cartridges for a high price or you can sign up for their monthly subscription and get new ink and paper in the mail whenever it runs low. It’s a scummy aggressive marketing tactic.