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submitted 1 year ago by EarWorm@lemmy.world to c/support@lemmy.world

So I've had this account for 21 days, and the only way I have managed to log in was with "forgot password" and resetting it each time using Firefox. I have also tried with mobile apps, i.e. Jerboa, Liftoff and Connect. Jerboa tells me that the login is incorrect, the others say that my email hasn't been verified. The verification email (screenshot included) is just a blank page with the words "Verify Email", nothing clickable. Can I get a new verification email somehow, or is there something else I can do?

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[-] EarWorm@lemmy.world 1 points 1 year ago

How long ago was the email sent? I'm just wondering if mine is too old to work by now or if I should just wait a bit longer

[-] AngryJadeRabbit@lemmy.world 1 points 1 year ago

Mine was only a couple days I think

this post was submitted on 07 Jul 2023
8 points (83.3% liked)

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