this post was submitted on 16 Nov 2023
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I had a person tell me in game they hate black people, then left a comment on my profile referring to black people as black monkeys. I reported them. About five times. Steam does nothing. Their comment would be still up if I haven't removed it manually after one of many reports resulting in nothing. Their profile is full of proof of it being a long term continuous effort. Their account has a high level, which makes me think it may be why Steam seems to be protecting them. I reported people in the past and stuff was done about it. It's my first time dealing with blatant racism AND no moderation effort from Steam. I even ended up messaging steam support about my concerns and got a generic response which amounted to nothing.

I see people speaking up about poor moderation on other platforms, so I chose to speak up about Steam's as I'm really tired of this bullshit.

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[–] westyvw@lemm.ee 6 points 1 year ago* (last edited 1 year ago) (4 children)

First: fuck racism and trolls.

Second: it's the internet, quit feeding the trolls. Why bother reporting them? They suck, they are going to do it again. Ignore and move on. Internet 101.

Third: profile page? I have looked at that maybe a dozen times in the last 19 years. I really don't care about it. However: I did review my settings and I do keep mine locked down.

I despise these idiots that are looking for attention. They have been around since the old bbs days and they are not going away. We simply ignore them, block them, and take away what they are asking for: attention.

[–] booty@hexbear.net 25 points 1 year ago (2 children)

Why bother reporting them? They suck, they are going to do it again.

They might think twice if they got banned from Steam and lost their tens of thousands of hours and thousands of dollars worth of stuff on their steam profile.

Yeah I'm all for not feeding the trolls but for sure imma report them. Doesn't mean I need to tell them I'm reporting them

[–] Pika@sh.itjust.works 1 points 1 year ago* (last edited 1 year ago)

that's saying that they just don't restrict community access, which steam defo has the capability of doing. I've seen some profiles marked removed and the acct exists just can't access community services

[–] Kuori@hexbear.net 23 points 1 year ago (2 children)

this is an extremely individualized approach that leaves bigots free to spread their filth everywhere, making normal people (particularly marginalized ones) uncomfortable and at worst forcing them out of the space entirely.

bigotry should be opposed at all times in every conceivable way. unfortunately we can't do violence to shitheads on the internet, so silencing them is the next best thing

[–] Rom@hexbear.net 8 points 1 year ago (1 children)

unfortunately we can't do violence to shitheads on the internet

Yet. Muskrats are lining up to get their brain chips, so it won't be too long before someone manages to hack one and kill somebody (assuming the brain chip itself doesn't do it first).

[–] Kuori@hexbear.net 5 points 1 year ago

brb learning how to be a 90s era hacker so i can make people's heads pop like in scanners

[–] westyvw@lemm.ee 0 points 1 year ago (3 children)

First rule of the internet: everyone is a liar. Therefore nothing anyone says matters. I hate bigotry too, but there is a good chance this is just the leverage a troll is using for attention.

So, we do the same as we do with all trolls, don't feed them.

We also can recognize that there is racism, bigotry, hatred and marginalization. Otherwise they wouldn't try and leverage it.

I agree we should denounce it, welcome everyone without expectations, but after being on the net and prior since the 80s, only one thing works: don't give them the satisfaction or power.

[–] UlyssesT@hexbear.net 11 points 1 year ago* (last edited 1 year ago)

First rule of the internet: everyone is a liar.

"It's the internet" is a failed and ruinous attitude that permits bad people (yes, some people are worse than other people in spite of your thought-terminating platitudes). And for what? To feel smug and superior? smuglord

Also, false equivalencies that condemn everyone just so you can dismiss individual concerns are old tired shit that should have been retired in the early 2000s.

[–] Kuori@hexbear.net 8 points 1 year ago

i'm saying i disagree with this approach. people have been preaching "not to feed the trolls" for decades and the internet has only gotten more bigoted and terrible. forcing those people out of any non-nazi space should be priority #1. we do this on hexbear and as a result the site culture there is significantly more welcoming to minorities than just about anywhere else on the internet. i've been on the internet for like 25 years now (admittedly not as long as you) and it's the only site i have ever seen where people bandying about slurs and abusive language are not only not tolerated, but are actively rejected by the community en mass

it works. if you build it, they will come. if you ban the shitheads, good people will stay. if you don't, you end up with 4chan.

[–] feminalpanda@lemmings.world 4 points 1 year ago (1 children)

That's very privileged of you. I try to protect the next person by reporting.

[–] westyvw@lemm.ee 0 points 1 year ago

Privileged? Wtf? More like been on the internet long enough to not let much bother me.

It's a dilemma, if you give them the attention they continue. If you don't appeal to authority they also will continue.

I will agree that Valve should stand behind their terms of service though. I just never see it as much of a community because I am only their to buy and play games.

If this was happening on my servers, my linux group, or my makerspace they would be out on their ass so fast...

[–] UlyssesT@hexbear.net 14 points 1 year ago* (last edited 1 year ago)

Second: it's the internet, quit feeding the trolls. Why bother reporting them? They suck, they are going to do it again. Ignore and move on. Internet 101.

That ignorant and failed doctrine is seen as "internet 101" in a way that was such a failure that it lead to the "containment theory" that gradually permitted all of 4chan to become extensions of /pol/ and made it the nazi hive that it is now.

Demonetization works. Look at how relevant Milo Yianopulos is now.

[–] Rom@hexbear.net 12 points 1 year ago* (last edited 1 year ago)

Why bother reporting them? They suck, they are going to do it again. Ignore and move on. Internet 101.

I'd still report them. Worst case the platform is shitty and nothing happens to them, best case they get banned. Definitely block and don't engage them, for sure.