Image transcription:
it's a swole doge vs cheems meme
on swole doge side, there are two popups: kCrash and Ubuntu apport. Both have options to see detailed logs and an optional button to send report to developers, along with options to close the popup.
accompanied is a text that reads "Here's the information. What do you wish to do?"
on crying cheems side, there's popup for windows and mac. windows has just a cancel button with report being sent already. mac has ignore and report button. there is no option to see logs without reporting on both. here, accompanied text reads, "let's add this to the personally identifiable information we have on you."
On MacOS if you click on the "Report..." button it expands to something similar to what you see on the left.
I don’t understand why the macOS way is “bad.” You choose whether to send it to the developer after reviewing the information. When I review the information, I rarely see any personally identifiable information.
I'm pretty sure this only goes to Apple, not to the actual developer.
I believe I've even seen devs specifically ask for copies of the reports from the crash reporter, as they wouldn't receive them otherwise.
this doesn't change the rest of your statement though, just afaik the recipient is different.
I know that at least App Store apps are signed by the developer so I always assumed it would go to them.
That’s super weird if Apple is collecting this but not passing it on — it would be in their interest for the developer to be able to fix their app.
based on https://help.apple.com/xcode/mac/current/#/deve2819c518 it seems like users may need to explicitly enable sharing crash data with app developers.
I don't know what the default for this is.
https://help.apple.com/xcode/mac/current/#/dev9a80ab71d seems to imply that you need to distribute your app via app store or testflight to be able to receive crash reports.
the majority of apps installed on my mac are not installed via app store, though many of them have app store variants.
i don't know if the distribution channel matters or just having the app in app store is enough.
this article however also explicitly states this, so it appears that you do indeed by default not send this data to app developers:
thanks! never clicked that for fear that they'd do something similar to windows.
I'll try it next time it comes up.
maybe there should be a third button for less confusion? or does it go against apple's "design" principles? :p
To demonstrate I got an app to crash, this is what you see when you click on the report button. The report is longer, trying to show where the app crashed, at the bottom there's a button to send a report to apple
looks much better than what I'd thought. thanks for sharing mate! BTW, the interface is in French, right?
Yes, on the bottom it says on the left to hide the details, and on the right don't send and send to apple.
update: doesn't have button on my machine.
just two buttons: show/hide details, and report. can't even go back or close it.
I think it's fine as is. Three dots after a button / menu item imply more interaction is required before an action is taken.
"Intuitive" design