this post was submitted on 11 Nov 2023
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Technology

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Free returns disappearing from retailers | The era of free returns — an essential part of the rise of online shopping — is ending (www.axios.com)
submitted 1 year ago by ZeroCool@feddit.ch to c/technology@lemmy.world
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[–] Pxtl@lemmy.ca 20 points 1 year ago

Okay. We need to get clarity here -- if a product is being returned because it just wasn't compatible with the purpose I had in mind? Like pants that don't fit? By all means, charge me for return.

But if the product is defective? No, you pay for that. You sent me garbage, you owe me 100% money back.