this post was submitted on 28 Oct 2023
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You are technically correct, but Valve is a very "consumer first" company. This of course is no guarantee they'll always be "good", but Valve has earned and maintained my trust over the years and I trust them more than any other company I can think of. Far and away orders of magnitude more than Microsoft.
Valve popularised lootboxes and allowed gambling with marketplace items for quite a along time. Doesn't sound very consumer first to me.
That's a good point. I've never participated in that so it didn't really factor into my opinion of them. In every way I've interacted with the company they have been excellent.
I like them because they make niche products that may not have mainstream appeal, but that their customers love (steam link, steam controller, valve index, steam deck). They have excellent customer support and always do more than they have to:
I could go on, but yeah to me they are pushing Linux forward, making hardware that excites me, have reasonable prices, and great service. So I like them.