this post was submitted on 04 Jul 2023
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Just a heads up for any of their customers. Hidden deep in the FAQ it says: "if you have ever overpaid i.e. have a credit balance with us, we won't pass that along to 2degrees, and, unless you specifically contact us to request your money back, we'll be greedy pricks and keep it for ourselves".
(I may have paraphrased their wording a bit).
Surely there are laws around that right? Like they can't just keep the extra for themselves and say "Welp, we fold, even though we sold all of your info and your account to another company"