this post was submitted on 04 Jul 2023
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Free and Open Source Software
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entirely agree with this blog. If you are running open source or Free software communties, don't use discord to facilitate conversation.
100%. There are community tools made for this purpose. Make a discourse forum, if your project is on GitHub use GitHub issues and discussions. Discourse is fantastic, and is purpose made with all the features and gamification you could need for community knowledge management and q&a.
These are actively indexed and can hold a wealth of information that is invaluable to users of your open source project. And decreases the load on you.
Also, somehow, you can get worse than discord.... Slack. Slack servers that wipe anything more than 10k messages ago is absolute cancer for communities and community support...
We go can deeper...
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Please no