this post was submitted on 13 Jun 2023
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Technology
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I disagree, it's easy to say that a barrier to entry is good because it keeps out trolls and those that just want to insight hate, but really those people will find a way when anything gets popular enough to bother with. Meanwhile, that same barrier prevents a lot of underserved people joining in and they're left to deal with the same toxic people we're trying to avoid ourselves.
The centralised services didn't succeed because they were centralised, they succeeded because they lowered the barrier to entry drastically. It's a lot easier to do that when you're centralised, but that's something we'll have to overcome if we want this community and others like it to succeed. Otherwise we'll just slowly die inside our own echo chamber.
Agree and disagree ... when we say "people shouldn't have to learn anything to use a technology," that shifts any focus on better education to dumber services.
I think it's not necessarily just dumber or more impatient people who can be soft-locked out by this, though. People who are too short on time to put a lot into hobbies (e.g. single mom working two jobs, and others with very busy irl lives) or learning a new unfamiliar system may also be left out, or older people with a anxieties or self-defeating beliefs about their ability to learn. And remembering here also that we are used to learning new internet systems, but that's a skill in itself even though it feels easy to us.
Leaving people on platforms that have ad-drive, hate-elevating algorithms also has consequences for all of us when it comes to politics and conspiracy spread.
Technology is a tool, and the tool should be as intuitive to a human newly encountering it as possivle, imo. If people make the same mistakes or have the same confusion with something again and again, it means the system is badly designed for humans, not that the humans are dumb.