this post was submitted on 05 Oct 2023
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At least you got an answer to how your parcel was lost.
Better the a generic lost on transit email.
2019–2023, 100% WFH until recently. Once or twice a week, notified a package couldn't be delivered because no one was home.
Became mates with the local postman because I was always home for domestic deliveries and just taught the house to "suffere" the extra day for postage instead of +$3 for faster international shipping since it was going to be guaranteed and ultimately faster. PLUS it gave out local post man a chance to chat with me and give the dog pats and a treat.
A friend of mine had the funniest lost in transit story - they've got genetic joint issues among other things, and they needed a pair of crutches with forearm rests. Turns out the only manufacturer of those still left is based out of South Africa, so they contacted the company and arranged for a set to be shipped over to the US (and it was still cheaper than it would have been through insurance). They got an email from the company and it turns out the shipment to the port got hijacked. The apologetic representative from the company drove a set down to the port and my friend got their crutches a couple weeks later and a funny story out of it. And probably the other set of crutches eventually got to someone else who needed them, so win win, lol.