this post was submitted on 15 Sep 2023
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I still think about that person a few years ago that was charged millions of dollars in an "accounting error", and the electric utility initially tried to withdraw it from her account and then tried to convince her to pay it
For every newsworthy story like that, I bet there are a huge number of “mistakes” that are, coincidentally, always in the company’s favor. That, and the nightmare of getting it sorted out, are the two biggest reasons I won’t use automatic payments.